Call Center Analyst Jobs in Massachusetts | CallCenterCrossing.com
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Call Center Analyst Jobs in Massachusetts






Job info
 
Company
Johnson & Johnson Family of Companies
Location
Raynham, MA
Posted Date
Aug 15,2017
Info Source

Manages analysts to translate customer feedback to customer improvement actions. Ensure Call Quality Monitoring process results in innovative approaches and/or.....

 
Company
City of Springfield, MA
Location
Springfield, MA
Posted Date
Aug 21,2017
Info Source

Proficiency in both Call Taking and Radio Operations. Providing oversight and direction to personnel in emergency call taking, dispatching of appropriate.....

 
Job title
Company
Grand Circle Corporation
Location
Boston, MA
Posted Date
Aug 22,2017
Info Source

Liaison between Call Center Help Group & Product Build. OAT Inventory Analyst. Wellness program with on-site Health Coach, fitness center & complimentary.....

 
Company
MSI
Location
Boston, MA
Posted Date
Aug 17,2017
Info Source

Schedule call center agents. In this multi-faceted role ... you will be assisting the call center team with not only managing ... with not only managing the call center but..

 
Company
Grand Circle Corporation
Location
Boston, MA
Posted Date
Aug 17,2017
Info Source

Liaison between Call Center Help Group & Product Build. Wellness program with on-site Health Coach, fitness center & complimentary fitness classes......

 
Company
Comcast
Location
Chelmsford, MA
Posted Date
Aug 14,2017
Info Source

Deep understanding of call center metrics and call center operations. Experience working with call center workforce management systems......

 
Company
Comcast
Location
Chelmsford, MA
Posted Date
Aug 14,2017
Info Source

Call routing experience strongly preferred. Functionally responsible for the processing of call routing requests......

 
Company
TUFTS University
Location
Somerville, MA
Posted Date
Aug 22,2017
Info Source

Occasional evening or weekend work, as well as the ability to participate in a 24x7 on call rotation for major incident support activities......

 
Company
Education Development Center
Location
Waltham, MA
Posted Date
Aug 04,2017
Info Source

No phone calls, please. The person in this position is expected to communicate clearly and courteously;.....

 
Company
Beth Israel Deaconess Medical Center
Location
Boston, MA
Posted Date
Aug 08,2017
Info Source

Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers......

 
Company
Partners HealthCare(PHS)
Location
Boston, MA
Posted Date
Aug 03,2017
Info Source

MA-Boston-PHS Lafayette City Center. The Analyst will be primarily involved in system analysis activities, and testing......

 
Company
Lahey Health
Location
Burlington, MA
Posted Date
Jul 21,2017
Info Source

Shift DAYS About Lahey Health At Lahey Hospital & Medical Center, as one of the world's premier health care organizations, we provide superior health care.....

 
Company
Johnson Controls
Location
Westminster, MA
Posted Date
Jul 19,2017
Info Source

Receive calls from District Office/SRC personnel and/or Customers assisting them with account related issues......

 
Company
UMass Memorial Health Care
Location
Worcester, MA
Posted Date
Aug 19,2017
Info Source

UMass Memorial Medical Center (Worcester). In addition to our fully equipped medical centers, our system also includes home health and hospice programs,.....

 
Company
Radius Bank
Location
Boston, MA
Posted Date
Aug 07,2017
Info Source

Extensive knowledge of call center policies, requirements, and work procedures. They will be responsible for reporting and analyzing the volume of calls, emails.....

 
Company
UMass Memorial Health Care
Location
Worcester, MA
Posted Date
Aug 01,2017
Info Source

UMass Memorial Medical Center (Worcester). In addition to our fully equipped medical centers, our system also includes home health and hospice programs,.....

 
Company
UMass Memorial Health Care
Location
Worcester, MA
Posted Date
Aug 01,2017
Info Source

UMass Memorial Medical Center (Worcester). In addition to our fully equipped medical centers, our system also includes home health and hospice programs,.....

 
Company
Comcast
Location
Chelmsford, MA
Posted Date
Aug 14,2017
Info Source

Call center, call center operations, workforce management or demonstrated planning/forecasting experience strongly preferred......

 
Company
Partners HealthCare(PHS)
Location
Somerville, MA
Posted Date
Aug 17,2017
Info Source

Business and Systems Analyst. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of.....

 
Company
Judge Baker Childrens Center
Location
Boston, MA
Posted Date
Jul 07,2017
Info Source

No Phone Calls Please. Must be a currently licensed Board Certified Behavior Analyst. Functions as a member of the Manville community to support and facilitate.....

 
Job title
GRANTED JOB
Company
Yardi Systems, Inc.
Location
Boston, MA
Posted Date
Aug 21,2017
Info Source

Experience with call center quality programs, processes, and metrics. 3+ years’ experience in call center or order fulfillment/operations environment......

 
Company
Lahey Health
Location
Burlington, MA
Posted Date
Aug 12,2017
Info Source

Experience working with clinical information systems or system implementation teams for complex projects and/or application development 4) Experience in full.....

 
Job title
GRANTED JOB
Company
1A Auto
Location
Westford, MA
Posted Date
Aug 08,2017
Info Source

Develops and maintains ad-hoc reports and metrics to support and track call center performance and continuous improvement projects. About 1A Auto......

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