Call Center Manager Jobs in Massachusetts | CallCenterCrossing.com
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Call Center Manager Jobs in Massachusetts






Job info
 
Location
Methuen, MA
Posted Date
Jul 27, 17
Info Source
Employer  - Full-Time   

... the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, ... GLFHC is currently seeking a Call Center Manager. The Call Center Manager provides leadership to the Call..

 
Company
Location
Boston, MA
Posted Date
Aug 02, 17
Info Source
Employer  - Full-Time   

... team or teams of contact center representatives and serves as the ... quality and monitoring of contact center representatives, ensuring individual and group ... and enhancement of the contact..

 
Location
Waltham, MA
Posted Date
Aug 09, 17
Info Source
Employer  - Full-Time   

Call Center Supervisor in Waltham Massachusetts Job ... Description Waltham, MA - The Call Center Supervisor is responsible for overseeing ... resolution. Meet personal/team goals and call handling quotas. Keep..

 
Location
Littleton, MA
Posted Date
Aug 10, 17
Info Source
Employer  - Full-Time   

The Call Center Lead runs the day to ... day operations of the contact center to insure calls are answered ... meets service level objectives. The Call Center Lead provides..

 
Location
Boston, MA
Posted Date
Aug 11, 17
Info Source
Employer  - Full-Time   

Member Servces (Call Center) Manager in Boston Massachusetts PURPOSE OF ... independent entities. The Member Service Manager leads all aspects of the ... of the MSRB Customer Service (Call Center)..

 
Company
City of Springfield, MA
Location
Springfield, MA
Posted Date
Aug 21,2017
Info Source

Knowledge of the capacity and function of the Dispatch Department's 911 equipment, radio communications system, telephony system, recording equipment, computer.....

 
Company
ServiceNow
Location
Waltham, MA
Posted Date
Aug 07,2017
Info Source

Manager, Global Demand Center - East. Provide regular 1 on 1 and group coaching by listening to calls and providing feedback;.....

 
Company
MIT
Location
Cambridge, MA
Posted Date
May 18,2017
Info Source

CONTACT CENTER MANAGER, MIT Federal Credit Union (MITFCU), to oversee the day-to-day operation of the MITFCU Contact Center including the contact center.....

 
Company
MSTS
Location
Boston, MA
Posted Date
Aug 18,2017
Info Source

Call Center Supervisor:. Experience training and engaging with call center agents. Handle escalated calls......

 
Company
National Response Corporation
Location
Franklin, MA
Posted Date
Jul 25,2017
Info Source

We are currently seeking a Service Center Manager to join our growing team! Monitors progress of staff members assigned marketing by working with Business.....

 
Company
Fidelity Investments
Location
Boston, MA
Posted Date
Jul 26,2017
Info Source

US-MA-Boston - Investor Center. Wealth Management Relationship Manager - Boston, MA. Acting as back-up for inbound calls and emails generated by a book of.....

 
Company
Johnson & Johnson Family of Companies
Location
Raynham, MA
Posted Date
Aug 15,2017
Info Source

Ensure Call Quality Monitoring process results in innovative approaches and/or training to improve customer service......

 
Company
Commonwealth of Massachusetts
Location
Boston, MA
Posted Date
Aug 10,2017
Info Source

Analyze departmental opportunities for improvement and recommend solutions. Oversee all functions of the Customer Service (Call Center) unit......

 
Company
Partners HealthCare(PHS)
Location
Burlington, MA
Posted Date
Aug 14,2017
Info Source

3+years call center or customer service center supervisory experience or equivalent. The ... supervisory experience or equivalent. The Call Center Manager will provide direction and leadership .....

 
Company
Lahey Health
Location
Burlington, MA
Posted Date
Aug 18,2017
Info Source

Support and manage assigned staff per defined departmental and organizational policies and procedures. My Chart portal) calls 2......

 
Company
Circles
Location
Waltham, MA
Posted Date
Jul 14,2017
Info Source

Service Response Centers in healthcare are a holistic call center geared towards improving the patient's overall experience and improving the hospital.....

 
Company
MAXIMUS
Location
Boston, MA
Posted Date
Jul 26,2017
Info Source

... day-to-day activities of the Contact Center utilizing Call Center best practices. Experience with maintaining ... best practices. Experience with maintaining Call Center during businesses hours,.....

 
Company
Sanofi US
Location
Cambridge, MA
Posted Date
Aug 17,2017
Info Source

The Specialty Pharmacy Data Operations Manager ensures that specialty pharmacy data (SPP) and patient services program data (PSP) are complete, accurate,.....

 
Company
Thermo Fisher Scientific
Location
Cambridge, MA
Posted Date
Aug 16,2017
Info Source

Numbers and monitor high dollar repairs as they progress up to and including call follow up. Responsible for accurate data input to Resource Center database to.....

 
Company
Beyond Finance
Location
Beverly, MA
Posted Date
Jul 21,2017
Info Source

Call Center Oversite (Multiple Locations). Proactively identifies ways to increase efficiencies with call center technology in order to drive business growth......

 
Job title
GRANTED JOB
Company
Olympus America Inc
Location
Waltham, MA
Posted Date
Aug 08,2017
Info Source

Maintain call center software including IVR scripts and new agent accounts. Meet personal/team goals and call handling quotas......

 
Company
Massachusetts General Hospital(MGH)
Location
Boston, MA
Posted Date
Aug 18,2017
Info Source

Assures complete and documented financial information for each patient encounter and appropriately interfaces with central registration (RRC)......

 
Job title
GRANTED JOB
Company
Zwicker & Associates, P.C.
Location
Andover, MA
Posted Date
Aug 02,2017
Info Source

Experience in Call Center/Collections industry preferred. 2 years as Project Manager, Coordinator, or System Analyst......

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