THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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... via recordings and observations utilizing call monitoring systems; delivers timely feedback ... standards.Collaborates with training group and Call Center Operations Management in monitoring consultant skill ... adherence, attendance, and..
Description The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine ..
... and professionals, every day. The Call Center Supervisor acts as a resource ... acts as a resource assisting Call Center Operators with more complex issues, ... work flow processes..
Job Information Humana Supervisor, UM Administration-Remote in Bridgeport Connecticut Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
... proprietary exchange technology and Tampa-based call center operations, HPO assists health plans acquire ... cost effective basis. The Manager, Call Center Services will have overall responsibility ... Agreements (SLA’s)..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
... The Associate Director, Consumer Service Operations is responsible for the daily ... The Associate Director, Consumer Service Operations requires a solid understanding of ... The Associate Director, Consumer Service..
... and professionals, every day. The Call Center Manager has the responsibility and ... quality operation and management of call center operators and clinical nurse advisors. ... work flow processes..
Job Information Humana Manager, Inside Sales (Work at Home) in Bridgeport Connecticut Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are ..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... years of customer service and/or..
... Resolution Representative 2 manages claims operations that involve customer contact, investigation, ... the resolution to a pending call. Decisions are typically focus on ... Minimum of 1 year of..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..
Description The Director, Consumer Service Operations is responsible for the daily ... area. The Director, Consumer Service Operations requires an in-depth understanding of ... Responsibilities The Director, Consumer Service Operations..
... Resolution Specialist 2 manages claims operations that involve customer contact, investigation, ... the resolution to a pending call. Decisions are typically focus on ... Minimum of 1 year of..
... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..
