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The Role: Business Analyst, Customer Service Tools and Systems This role will be responsible for overall administration and configuration of the Zendesk ticketing system used by CS and other groups within ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in ..
Rue Gilt Groupe is looking for a highly collaborative, data-driven Senior Analyst to lead our Workforce Management team. The Workforce Management team is focused on Call Center Operations - we surface ..
Description Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., ..
... Real Time AnalystThe Real Time Analyst is responsible for ensuring daily ... determine and quantify reasons for forecast variance and recommends changes to ... and recommends changes to enhance..