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CTH Job ID: 10479 Workforce Analyst, Woodlawn, MD Our client ... Our client is seeking a Workforce Analyst for a Contract to ... contact center sites. Utilize unified Workforce Optimization..
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Role: Workforce Analyst
Assignment: Humana Government Business
Location: Forum 1, Louisville, KY
With management direction Analyst will focus on call center efficiency and resource utilization for ..
Workforce Management Analyst at CareSync Tampa, ... fit. We are seeking a: Workforce Management Analyst The Workforce Management Analyst is responsible for ... of any related issues. The Workforce Analyst..
Workforce Analyst','176771','Humana Government Business, Inc. (Humana ... Resources, and Patient Appointing Services.','!*!Role: Workforce Analyst Assignment: Humana Government Business Location: ... and provide clear communication of workforce management reports and distribute to..
... & Performance.The Senior Traffic / Workforce Representatives are responsible for all ... and workflow monitoring.Primary Responsibilities: Use workforce management software and call volume ... (or higher) 2 years of..
Greyhound Corporate - Call Center Workforce Traffic Analyst
Responsible for the real-time and intraday management of call, staff forecasting and scheduling, and coordination of centralized Workforce Management resources for Greyhound’s virtualized ..
Job Summary: The Senior Workforce Analyst works with the Workforce Planning & Analysis Manager to ... while continuing to enable quality workforce intelligence. This role will help ... Develop, maintain,..
... valuable assets: their people. The Workforce Strategy and Analytics Practice at ... rapid advances in the field Workforce Sciences. We help our clients ... clients unlock insights about their..
Silver Spring, MD 20901
ITility is looking for a Workforce to support of the National Oceanic and Atmospheric Administration, National Centers for Coastal Ocean Science (NCCOS), Business Operations Group. ..
WHY WORK HERE:
We Create Opportunity
ERC is a growing end-to-end solutions provider in the accounts receivable management industry servicing clients nationwide with nearly 3,000 employees across 8 locations and 3 ..
Departmental Analyst 12 (Primary Care Workforce Analyst)
This is the advanced level position responsible for assessing the primary health care workforce needs in Michigan. This ..
Workforce Analyst- Health IT in Woodlawn ... IT in Woodlawn Maryland 21207 Workforce Analyst- Health IT Requisition ID: ... Services sector is seeking a Workforce Management SME to join our..
Workforce Analyst Iii Job Description
Vencore is a proven provider of information solutions, engineering and analytics for the U.S. Government. With more than 40 years of experience working in the ..
The Workforce Planning Consultant is accountable for the development and maintenance of comprehensive staffing models supporting Personal Lines. The models determine resource (staff) requirements for workload demands. The models contemplate business ..
What you'll be doing
What your background should be
3 years of experience in call center environment
Required Schooling / Training
Who is the client ..
Responsible for forecasting, scheduling, reporting and real time management of call center operations. Analyze workforce metrics, trends/patterns and resource allocation to meet organizational needs. Responsible for daily management ..
Post Date 6/20/2017 Title Workforce Scheduler City Orlando State FL ... must have working knowledge of workforce management. ESSENTIAL DUTIES AND TASKS: ... AND TASKS: 1. Effectively uses workforce management..
Senior Traffic / Workforce Representative - Green Bay, WI','718517','!*!Position ... best work.The Senior Traffic / Workforce Representatives are responsible for all ... and workflow monitoring.Primary Responsibilities: Use workforce management software..
Call Center Workforce Analyst
Key Job Responsibilities
Partners with operational leadership to ensure service levels are met.
Monitors CMS for calls in queue, excessive talk time, agents ..
Provides work force management support to assigned programs, which includes the following tasks/activities.
Planning of and scheduling off-phone events
Tracking agents in real time
Updating schedules with up to ..
... group to serve as a Workforce Planner/Business Analyst. This unique role ... the Tampa, FL office. The Workforce Planner prepares and produces work ... recommends solutions. This position provides..
Workforce Management Specialist Job Description Workforce Specialist will partner with Contact ... Support (BOS) group that includes Workforce Management Department, Reporting & Analytics, ... and Compliance. Hurst Career Job Workforce..
Hi,Position: Workforce AnalystType : 15 Months Contract Location: Memphis, TNRequired Skills : The Senior Analyst of Workforce Analytics will be responsible for advanced development and support of innovative ..