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Call Center Representatives Jobs
Call center representatives usually interact with customers in order to provide information in response to inquires related to accounts, products, and services. The representatives handle and resolve customer complaints, special orders, or returns via phone. Call center representatives also receive and process orders, provide information regarding pricing, changes in service, discontinuance, and shipping.
Since a significant amount of customer interaction is involved, call center representatives are required to have excellent interpersonal and communication skills. Impeccable telephone etiquette and a patient ear are also a must for these jobs. Call center representatives also need to be self-motivated as being on the phone all day can get very tedious. Although the minimum educational requirement at most call centers is a high school diploma, an increasing number of call centers are looking for representatives with a college degree because of the increasing demand for a higher-skilled workforce.
Further, prior industry knowledge, though preferred, is not mandatory. Call center representatives are usually provided intense training (paid) on the company's products and services prior to beginning the job as well as a set of standard responses and procedures to make the job easier. On-the-job training and skills enhancement sessions are also continuously provided.
Customer Service/Call Center Representatives
.... Large, Growing Call Center with a Reputable Organization in Moon Township, PA!! Apply today for immediate consideration!
These positions would be working in a very busy, fast-paced call center envi....
Mar 11, 10
USA-GA-Marietta
Call Center Representatives (Mar 4)
.... a difference in your new opportunity? We are looking for multiple customer service oriented candidates with experience working in a call center environment with a high volume of inbound and outbound ....
Mar 10, 10
USA-IN-Indianapolis
CALL CENTER REPRESENTATIVES NEEDED!
.... you want to have fun while you work? WE ARE ALWAYS LOOKING FOR TALENTED TALKERS Management Opportunities! BEE WINDOW, INC 1002 E. 52nd STREET INDIANAPOLIS, IN 46205 Outbound call center appointment s....
Mar 10, 10
USA-WI-Milwaukee
Call Center Representatives
.... for immediate openings at a well known, international, manufacturing company!
The position involves assisting customers with technical support questions and/or concerns they may have regarding t....
Mar 10, 10
USA-GA-Atlanta
Bilingual Call Center Representatives
.... /hour
Status:
Full Time, Temporary/Contract/Project
Category:
Customer Support/Client Care
Reference Code:
S_41159
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Call Center Manager United States-FL-West Palm Beach
Call Center Manager
Posted: March 9, 2010
A
start up operation in West Palm Beach, FL is looking for
a
seasoned call center manager to handle trai...
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