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Call Center Support Jobs
A call center support representative has a direct responsibility to hire, manage, train, motivate, and retain qualified technical support staff to achieve a high standard of performance delivering superior customer service. A call center support representative handles customer contact via phone and email providing excellent customer service using tact and diplomacy including customer inquiries ranging from order status, general product information technical issues, promotions and film within the established service levels and within quality and productivity standards. A call center support representative should be proactive and identify opportunities for improvements and communicate them to supervisors. Ability to handle refunds, credits and returns requests are also the duties of a call center support representative. Further, a call center support representative must be able to be able to handle customer escalations in a professional way and transfer them to the appropriate lead or supervisor as necessary.
A call center support job requires 3+ years experience in customer service and a high level of professionalism over the phone along with great email etiquette. A good background within a call center or help desk job would be a plus. A call center support person should have an extensive knowledge of the Internet and the web including advanced computer skills.
Call Center Tech Support - Computer Networking
.... Are you the 'go-to' person for all of your friends' and family's technical needs? Are you over 18 with a high school diploma or a G.E.D.? If you can answer these questions in the affirmative then ....
Call Center Tech Support - Computer Networking
....
Are you the 'go-to' person for all of your friends' and family's technical needs?
Are you over 18 with a high school diploma or a G.E.D.?
If you can answer these questions in the ....
As detailed above, was of particular interest to me because it offers a new challenge in an environment which I find extremely stimulating and enjoyable. What ...
645 days ago
Host
How much does a Call Center Support Job Openings earn? Do Call Center Support Job Openings jobs pay well? Are there other companies paying more for the same position? Can I develop skills that will help increase my salary?
Working as a new Call Center Support Job Openings ? What are the employment prospects for those who are just starting out in this line of work? What types of positions exist in the field? Are there any common myths about the industry? Are there cert...
645 days ago
Host
How do I land a well-paying Call Center Support Job Openings job? What kinds of experiences have you had while searching for Call Center Support Job Openings work? What frustrations have you met with in terms of the job-search resources available for people in th...
Call Center Manager United States-FL-West Palm Beach
Call Center Manager
Posted: March 9, 2010
A
start up operation in West Palm Beach, FL is looking for
a
seasoned call center manager to handle trai...
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