Company name
Enterprise Rent-A-Car
Location
Boise, ID, United States
Employment Type
Full-Time
Industry
Sales, Work At Home, Call Center
Posted on
May 31, 2023
Profile
Overview
Enterprise Holdings is looking to add virtual agents to our Support Services' Reservations Sales team!
If you\u2026
Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
Communicate effectively with a wide range of callers
Enjoy a sales-oriented culture, while working from the comfort of home
Are able to ensure customer satisfaction through providing exceptional service to every customer
Are interested in growth and advancement opportunities
\u2026 Then this may be the perfect opportunity you\u2019ve been searching for!
We Work Hard and Reward Hard Work! This remote position offers a compensation package of $ 17.25 /hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3%, profit sharing, paid time off, employee discounts and much more!
Schedule: The training schedule is 2 weeks at M-F, 9am-5:30pm CST and will include required attendance for a network login day the Friday before the classroom training. Our full time, regular schedules offer morning start times! (weekends included and holidays may be required based on business need)
Responsibilities
Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
Receive and apply feedback from managers to improve call quality
Efficiently guide conversations and apply sales techniques to convert calls into reservations
Provide excellent customer service
Strive to meet and exceed monthly personal and department metrics
Adhere to a set full time schedule
Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
Must currently live in the state of Idaho
Must currently live in Boise or the immediate surrounding area
One year of sales or call center experience required
Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home
Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
Must be willing to travel to Boise or immediate surrounding area to complete the I-9 process, in person, if hired
WFH Technical Qualifications for your home office:
Must have a Windows PC (no Chromebooks or MACs) with Windows 10 OS
Must have a computer USB headset with microphone
Must have a webcam, both built-in and detached webcams are acceptable
Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
Minimum upload speed of 2mbps and minimum download speed of 5mbps
Use of wireless, hotspot or WiFi \u201cair cards\u201d are NOT ALLOWED
The address on your application must be your current, accurate permanent address
*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements
Company info
Enterprise Rent-A-Car
Website : http://www.enterprise.com