VBC Customer Service Representative I','!*!As a part
of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30
years of healthcare industry expertise to clients in more than 135 local
regions nationwide. We help our clients strengthen their financial and clinical
performance, serve their communities and succeed at the business of healthcare.
Conifer Health helps organizations transition from volume to value-based care,
enhance the consumer and patient healthcare experience and improve quality,
cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the
resources and incentives to redefine healthcare services, with a competitive
benefits package and leadership to take your career to the next step!
for answering incoming calls from providers and members as they relate to
eligibility, benefits, claims, coverage and authorization of services. This
position will also problem-solve and explain programs and procedures to callers
and will answer/address claim payment questions with providers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
incoming phone calls for both members and providersEntering
status and eligibility depending on the queue on which they serve
','!*!KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
A strong sense of
responsibility for providing a great customer experienceDetail-oriented
EDUCATION / EXPERIENCE
Include minimum education, technical training,
and/or experience preferred to perform the job.
1-3 years of customer
service experience in a call center and or health care environment
preferredHigh school degree
or equivalent required, Bachelor degree preferred
The physical demands described here are representative
of those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Must be able to
work in sitting position, use computer and answer telephone
The work environment characteristics described
here are representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
','Customer Service','CA-Encino','','','Full-time','Full-time','Days','Days','','','','','','','1805026785','VBC Customer Service Representative I
Website : http://www.tenethealth.com
At Tenet Healthcare, we’ve had a longstanding commitment to serving our patients, our employees, our physicians and our partners. Today, we’re one of the nation’s leading healthcare services companies, with a comprehensive network that extends from coast to coast: