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Job Details

Internet Client Adviser

Company name
Lithia Motors

Wappingers Falls, NY

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DCH Wappingers Falls Toyota
Internet Client Adviser - Automotive Sales
Appointment Coordinator - Automotive Internet Sales- Customer Service
Hourly plus Weekly Commission!
DCH Wappingers Falls Toyota is one of over 180 Lithia Motors dealerships operating in 17 states.  Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.
We are committed to growing our company and Growing our People!
Job Description
Internet Client Advisor 
The Internet Client Adviser is responsible for developing, processing, managing, following up and tracking all customers as it pertains to dealership sales department within a Dealership.

Lead customer relations process management at assigned store(s) by observing, installing, and training approved CR processes, to assure our customer\u2019s perspective comes first.
Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current service pricing, and dealership and manufacturer events and promotions.
Utilize computer skills within our Service department to increase appointments, and customer retention.
Utilize phone skills to follow up with customers about their experience, resolve any issues or concerns that they may have encountered and send any major issues to the Service Manager for further review.
Utilize phone skills to set solid appointments with daily customer call-ins, previous Lithia customers, referrals, other generic leads and service and parts customers.

Appointment Coordinator - Automotive Internet Sales- Customer Service


Previous Customer Service or Call Center Experience a Plus!
Presentation skills - ability to present information in a clear and professional manner.
Time Management \u2013 manage one\u2019s own time
Typing \u2013 ability to type efficiently
Basic computer skills 
Possess an acceptable driving record and valid driver's license in state of residence.

Why Lithia?We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include: \u2022 Medical, Dental and Vision Plans\u2022 Paid Holidays & PTO\u2022 Short and Long Term Disability\u2022 Paid Life Insurance\u2022 401(k) Retirement Plan\u2022 Employee Stock Purchase Plan\u2022 Lithia Learning Center\u2022 Vehicle Purchase Discounts\u2022 Wellness ProgramsLithia Motors is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

Company info

Lithia Motors
Website :

Company Profile
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.

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