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Job Details

CSA M-F 11:30-8

Company name
The CCS Companies

Location
Salem, NH

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CSA M-F 11:30-8

in

Salem

New Hampshire

As a Customer Service Agent (CSA), you will be responsible for making payment arrangements and/or responding to routine consumer questions (calls) on behalf of our clients. We provide complete training and user-friendly scripts to guide you through each telephone contact. To be successful, you will need to maintain a customer service demeanor at all times. You will be thoroughly trained to negotiate the best possible payment arrangements and/or provide direction to help resolve consumer disputes.

High School Diploma or equivalent

Call Center experience preferred, but not required. We will train you

Customer Service experience a plus, but not required

Strong communication skills, friendly and professional demeanor

Ability to build rapport with consumers

Basic computer skills

Must be able to multi-task

Reliable Transportation

A highly competitive wage and bonus program. Bonuses paid bi-weekly

Generous Paid Time Off

Excellent medical and dental coverage

Short and long-term disability insurance

401(k) plan with employer contributions

Paid training and tuition reimbursement

Employee referral program

Great culture, game room, etc.

To apply, please go to ccscareers.com or call 888.888.0087

Come Build a Great Career with Us!

Diversity candidates are strongly encouraged to apply

ID: 2018-2290

External Company Name: Enterprise Associates

External Company URL: https://www.ccscrm.com/

Street: 9 Northeastern Blvd

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Company info

The CCS Companies
Website : http://www.ccsusa.com/

Company Profile
Organizations of all sizes and across all industries can benefit from Business Process Outsourcing. CCS provides a wide spectrum of tailored solutions to address specific business challenges. The success of our programs are largely based upon collaboration with our clients, and consultatively applying best practices which we have mastered from decades of volume-based servicing experiences. No matter the scale or degree of complexity, CCS will partner, consult, and design a tailored solution to meet specific outsourcing requirements.

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