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Project Director

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Nashville, TN

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Project/Position Introduction
*Employment is contingent upon contract award.
MAXIMUS is a leading operator of government health and human services programs. MAXIMUS partners with state, federal, and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS\u2019s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.
The Project Director is responsible for the execution of the overall operation of the project, its performance to contract requirements, and MAXIMUS quality and performance. 


Administer an enterprise-wide Project Management effort and Project Plan for activities under this Contract, including both implementation and ongoing operations.
Serve as a single point of contact for the State and have overall responsibility for the Contractor\u2019s functions.
Possess the authority to make decisions and resolve problems on behalf of the Contractor with the State.
Maintain a process of Quality Assurance that complies with the Contractor\u2019s approved QA Plan for all areas of Contractor responsibility set forth in this Contract, including, but not limited to: call intake, application processing, and document handling.
Assists the Vice President and Officer in Charge with the day-to-day running of the project operational departments, Central Operations and Call Center, and ensure compliance with the requirements of the Contract and all subsequent amendments, program business rules, as well as state and federal regulations.
Establishes and maintains effective working relationships with the client and key stakeholders such as State employees, community agencies, and subcontractors in support of effective partnerships.
Facilitates communication on project status, to include applicable corrective and preventive actions, to members of Senior Management and the Vice President and Officer in Charge.
Directly supervises key Project staff as determined by the Vice President and Officer in Charge.
Works with the Vice President and Officer in Charge to develop performance goals and objectives for the project and staff, and monitors the achievement of those goals.
Assists in the creation and implementation of innovative methodologies to continually streamline and improve project operations and outcomes.
Works closely with members of the Senior Management team in support of performance objectives related to business process improvement initiatives.
Ensures compliance with MAXIMUS standards and procedures for project operations.
Performs other duties as may be assigned by management.

The Ideal Candidate will Possess the Following Additional Education and Experience

Bachelor's degree from an accredited college or university in a Public Health, Business, Management, or related field;
Master\u2019s Degree preferred;
Minimum of five years experience in public sector management or administration of health service programs;
Strong understanding of state, county, and local government programs including those related to health and human services;
Experience managing mail room, imaging and call center operations experience;
Ability to effectively manage and motivate people and projects;
Excellent organizational, interpersonal, written, and verbal communication skills;
Ability to perform exceptionally in a fast-paced, deadline-oriented work environment; the ability to successfully execute many complex tasks simultaneously;
Ability to work as a team member, as well as independently; excellent people management;
Demonstrated ability to manage large scale projects; computer literate.
Preferred qualifications include a master\u2019s degree in a related field; knowledge of Medicaid and CHIP programs; PMP Certification, but at a minimum, project management skills to include fiscal management, project start-up activities, contract management, procurement processes and client management.

EEO StatementEEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We\u2019re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Company info

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Company Profile
For nearly forty years, MAXIMUS has partnered with state, federal, and local governments to provide critical health and human service programs to a diverse array of communities. We leverage our extensive experience and strong commitment to ethics to provide high quality services and solutions. With a passion for public service, our staff of approximately 8,800 employees is dedicated to providing innovative programs that improve the quality of life around the globe.

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