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Customer Service Lead Representative

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San Diego, CA

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Great opportunity in San Diego for a CSR Lead!Our client, a well established company with a great team focused environment here in San Diego is seeking a CSR Lead to work with the management team and call center to to lead by example, assist and mentor the team for improved performance. This is a career opportunity with a great environment to work in.You must have excellent verbal communication skills, have experience with inbound and outbound calling to work with existing and new clients. Up-selling on current or new orders, resolving billing or contract issues, ensuring the customer receive the best service possible. You must be energetic, innovative and self driven. You will need good MS Office skills for data entry of invoices, customer information, orders and if you have any familiarity with Quickbooks that would be a plus.This is a temporary to direct hire opportunity, however for the right candidate our client may consider a direct hire immediately. They also offer annual bonuses based on individual, team and company performance. However for the right candidate the client would consider a direct hire immediately.No Third Parties Please

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Company Profile
In 1978, George Rogers had a vision, a dream to create a new type of staffing organization one that offered the resources and expertise of a national firm with the spirit, dedication and personal service of smaller, entrepreneurial firms.The result is PrideStaff, a national staffing organization delivering innovative solutions to the challenges employers face every day. Through a combination of strong leadership at the national and local level, PrideStaff has consistently delivered exceptional service to our clients and field associates.

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