Job Details

Contact Center Representative

Location
Omaha, NE

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Position Overview:rnrnWe are hiring Customer Service Representatives for our new Omaha call center operation that serves consumer cardholders. We are looking for CSR agents with English and/or bi-lingual English/Spanish speaking ability. rnrnrnrnrnJob Description:rnrnrntProvide customer support to consumer cardholdersrntFollow defined Standard Operating Procedures (SOPs) that support operational performancerntShare shift summaries and any required reporting with respective Supervisors and ManagersrntManage to completion any task assigned by managementrntResponsible for following information security tasks as part of the work scoperntPosition requires both voice and none-voice supportrnrnrnWe are looking for:rnrnrntIntermediate. A bachelor’s degree is helpful but not requiredrntMinimum 2 years of experience as a customer service representative in a similar positionrnrnrnSkills:rnrnrntRelevant CSR experience preferably with a background in call center operationsrntExcellent verbal skills and professional demeanor with a good understanding of delivering excellent customer servicerntFamiliar with basic computer operationsrntExcellent personal skillsrntComfortable providing written communicationrntMinimal to no accent for English speakersrn,identifier:{@type:PropertyValue,name:**MEMBERS ONLY**SIGN UP NOW***.,value:14377},datePosted:2018-08-10,validThrough:2018-09-09,employmentType:FULL_TIME,hiringOrganization:{@type:Organization,name:**MEMBERS ONLY**SIGN UP NOW***.},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,addressLocality:Omaha,addressRegion:NE}},occupationalCategory:43405100 Customer Service Representatives,workHours:40 per week}

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