Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Irving, TX
View more jobs in Texas
View Similar Jobs

Job Details


Company name
Computer Task Group, Incorporated

Irving, TX
5 hit(s)  


ES CALL CENTER REP I','18202497','','Call Center Support','US-TX-Irving','','High School Diploma/GED (±11 years)','No','!*!

Computer Task Group (CTG) is seeking mutiple ES Call Center Rep I for a project with an enterprise healthcare solutions company.

Project Location: Irving, TX

Project Duration: 3 Month Contract

Shift: Work between 7 am to 4 pm, Monday through Friday.Rate: $13 per hour

Job Description:

The ES Call Center Rep I is responsible for answering inbound calls and providing excellent customer service to callers.

Main Duties & Responsibilities:

Answer incoming phone lines.

Follow guidelines dictated in quality program for each call.

Ensure security procedures are met in every interaction.

Utilize DE system to procure needed program details to answer the caller's questions in accordance with program guidelines.

Ensure correct information is communication in each interaction.


Ability to communicate well both verbally and in writing, fluently in English.

Ability to demonstrate a customer service orientation.

Ability to be careful and thorough about detail.

Average manual dexterity in use of a PC, phone, sorting, filing and other office machines. Ability to demonstrate good keyboard skills.

Ability to maintain confidentiality.

Ability to work independently, under pressure and within restricted time frames.

Ability to adapt and thrive in a changing environment.

Ability to manage time effectively.

Ability to demonstrate a strong knowledge of customer service principles and practices.

Required Education/Experience:

High School Diploma or GED required.

Additional education preferred.

<1 year of call center experience desired but not required

Demonstrated customer service skills required

To be considered please immediately apply to this requisition using the link provided.  For more information, contact Sara Wade at Kindly forward to any other interested parties. Thank you! ** W2 employees only, please no C2C**

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan provides access to thousands of web-based technical, professional and business development courses, books, study guides, “how to” videos, and certification practice exams.','!*!

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.','ES CALL CENTER REP I

Company Profile
Backed by 45 years' experience, CTG has a proven track record of delivering high-value, industry-specific solutions that provide real business value to our customers. We combine IT expertise with experience to provide innovative IT solutions that address the business needs and challenges of companies in several higher-growth industries including healthcare, energy, and technology services.

Similar Jobs:
Technical Support Representative
location Frisco, TX
\n\nJob Description\nOur Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving u...
Humana Pharmacy Call Center Manager - Irving Site','189140','US-Texas-Irving','','Office, Service Center','Office, Service Center','Full-time','Yes, 10 % of the Time','!*!Role: Service Operations Manager Assignment:  Humana Pharma...
Position Summary:ADT is committed to hiring team members who are passionate about providing exceptional customer service - people who understand the importance of customer satisfaction and what it means to their career development...
I like the volume of jobs on EmploymentCrossing. The quality of jobs is also good. Plus, they get refreshed very often. Great work!
Roberto D - Seattle, WA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 168