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Job Details

Sr. Customer Service Representative

Company name

13.00 - $15.00 /Hour

Columbus, OH

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Ref ID: 03360-0010254892

Classification: Customer Service

Compensation: $13.00 to $15.00 per hour

Robert Half OfficeTeam are working with a healthcare organization in search of multiple Customer Service Representatives. Job responsibilities include: - Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related matters - Provide assistance to members and/or providers regarding website registration and navigation - Educate members and/or providers on health plan initiatives during telephone conversations - Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application - Identify trends related to member and/or provider inquiries to respond proactively and provide feedback to management Strong customer service or call center experience is required. To be considered for this Customer Service Representative opportunity please send a resume via email to Stephanie Shebeck at [Click Here to Email Your Resumé].

Job Requirements

-Customer Service -CRM - Customer Relationship Manager -Basic Office Skills

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

Company info

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Company Profile
OfficeTeam is the world's leading staffing service specializing in the placement of highly skilled office and administrative support professionals on a temporary and temporary-to-full-time basis. With a global database of more than 2 million candidates, we have the resources, experience and expertise necessary to match highly skilled professionals to our clients’ hiring requirements. We can provide administrative support throughout an organization for positions including: Executive Assistant Administrative Assistant Customer Service Representative Receptionist Data Entry Specialist Office Manager Project Coordinator Human Resources Assistant Marketing Assistant

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