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Patient Services Specialist II Primary Care/Winter Garden FULL-TIME

Winter Garden, FL

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u003Cp u003Eu003Cspan class=emphasis\u003Eu003Ciu003EAs one of the nationu2019s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children u2013 even those who may never enter our doors u2013 through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.u0026nbsp;u003C/iu003Eu003C/spanu003Eu003C/pu003Eu003Cp u003Eu003C/pu003Eu003Cp u003Eu003C/pu003ENemours is seeking a Patient Services Specialist II (Primary Care/Winter Garden), FULL-TIME to join our Primary Care team in Winter Garden (Orlando), Florida.u003Cbru003Eu003Cbru003ENemours primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 17 primary care and six urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness.u003Cp u003Eu003C/pu003Eu003Cp u003Eu003C/pu003Eu003Cpu003Eu003Cbu003EJob Dutiesu003C/bu003Eu003C/pu003Eu003Cpu003Eu003C/pu003Eu003Cpu003EThis position is responsible for: To perform as a customer service representative for assigned divisions accurately obtaining and entering all essential information needed to complete registration and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team.u003C/pu003Eu003Culu003Eu003Cliu003ECustomer service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately.u003C/liu003Eu003Cliu003ERegistration: collect, maintain and insure accuracy of information through the use of standard business practices.u003C/liu003Eu003Cliu003ECoordinate all necessary paperwork for registration, scheduling, and appointment.u003C/liu003Eu003Cliu003EFinancial: collect, verify and maintain patient insurance information, including authorizations and referrals.u003C/liu003Eu003Cliu003ECollect co- pays, deductible, co-insurance and balances on accounts. End of day balancing.u003C/liu003Eu003Cliu003EScheduling: understanding visit types, templates and fundamentals of how to efficiently schedule an office visit. Manage no-show and cancelation process. Confirm appointments with patient/guardian. Prepare charts with the appropriate paperwork for the physician visit.u003C/liu003Eu003Cliu003ECommunication: triage and manage electronic communication daily. Scan all new paperwork into EMR or place in patient chart. Scan incoming mailed and faxed patient results into EMR and task the physician responsible for reviewing OR place information with patient chart and for provider to review. Check in and checkout patients in office.u003C/liu003Eu003Cliu003ECoordinates the release of information and medical record process. Process all incoming and outgoing medical record requests.u003C/liu003Eu003Cliu003EEnsures coding information is complete on billing documents.u003C/liu003Eu003Cliu003EAll other duties as assigned by supervisor.u003C/liu003Eu003C/ulu003Eu003Cpu003Eu003C/pu003Eu003Cpu003Eu003Cbu003EJob Requirementsu003C/bu003Eu003C/pu003Eu003Culu003Eu003Cliu003EHigh School Diploma required.u003C/liu003Eu003Cliu003ESpecialized (1 year of training beyond high school).u003C/liu003Eu003Cliu003EMinimum of oneu0026nbsp;(1) to three (3) years' u003Cspanu003Eu003Cspanu003Eexperienceu0026nbsp;preferred.u003C/spanu003Eu003C/spanu003Eu003C/liu003Eu003Cliu003Eu003Cspanu003Eu003Cspanu003EMedical Assistant with front desk experience preferred.u003C/spanu003Eu003C/spanu003Eu003C/liu003Eu003Cliu003ECustomer Service and Healthcare experience preferred.u003C/liu003Eu003Cliu003EMedical Office/Call Center experience preferred.u003C/liu003Eu003C/ulu003Eu003Cp u003Eu003C/pu003Eu003Cp u003Eu003C/pu003Eu003Cpu003Eu003Cspan class=emphasis\u003Eu003Ciu003EOur dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique u201cBridge to a Healthy Futureu201d pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.u003C/iu003Eu003C/spanu003Eu003C/pu003E,datePosted:2018-07-12,employmentType:FULL_TIME,industry:Financial,hiringOrganization:{@type:Organization,name:Nemours Children's Health System},identifier:{@type:PropertyValue,name:Nemours Children's Health System,value:NCHS69682594},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:Winter Garden,addressRegion:FL,postalCode:34777}}}

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