Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Leawood, KS
View more jobs in Kansas

Job Details

Client Care Specialist

Company name
Ascend Learning, Inc.

Location
Leawood, KS

Apply for this job






1 hit(s)  

Profile

Ascend Learning; LLC (**********************) is a leading provider of technology-based educational, curriculum and assessment solutions for high-growth careers in a range of industries, including healthcare, fitness and wellness, and insurance and financial services. We provide outcomes-based solutions aimed at helping people enter, sustain and succeed in their chosen fields. Ascend employs more than 1,000 employees, with headquarters in Burlington, Mass., and offices in Kansas City metro, Phoenix metro, Minneapolis-St. Paul, Walnut Creek, California, Ann Arbor, Michigan, New York, and the U.K. Since 1989, National Healthcareer Association (NHA) has been partnering with allied health education programs, organizations and employers across the nation to award more than 500,000 allied health certifications. We offer eight nationally accredited exams, certification preparation and study materials; industry- leading outcomes based data analytics, as well as ongoing professional development and continuing education for our certification holders. The Client Care Specialist is responsible for supporting company goals through professional interactions with clients where questions are answered intelligently, solutions are proactively offered and product is accurately delivered through standardized systems and processes. The Client Care Specialist will also support internal teams by communicating customer questions, concerns or opportunities to departments best equipped to implement new products or process improvements that will be of value to the client base and add to the growth and profitability of ATI-Allied Health. Responsibilities: * Answer all incoming phone calls, emails and live chats * Handle and resolve all customer issues and concerns * Maintain knowledge of the companys constantly evolving line of products and services. * Support internal teams Skills and Abilities: * A desire to effectively interact with customers, clients and other employees of the organization. * Excellent inbound and outbound phone communication ability * Strong attention to detail and highly organized * Proficient using most Microsoft Office Applications Education and Experience: * High School Graduate/GED equivalent; Bachelors degree preferred * Mimimum1 year of customer service experience in a call center environment

Job Type

Permanent

Job Reference

CLIEN01514

Job ID

19450361

Enter your details to join Resume-Library and apply for this role

Email

First Name

Last Name

This email already exists

Enter your password to login and apply

Forgotten your password?

Apply Now

Company info

Ascend Learning, Inc.

Company Profile

Similar Jobs:
Patient Customer Care Rep
location Leawood, KS
* Acts as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintains information regarding T...
Call Center Specialist
location Kansas City, MO
:,ActualValueFromSolar:null},{QuestionName:Duties and Responsibilities,AnswerValue:Deliver the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls. Inte...
Consumer Services Specialist
location Kansas City, MO
:,ActualValueFromSolar:null},{QuestionName:Duties and Responsibilities,AnswerValue:Deliver the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls. Inte...
I was very pleased with the CallCenterCrossing. I found a great position within a short amount of time … I definitely recommend this to anyone looking for a better opportunity.
Jose M - Santa Cruz, CA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 168