Customer Service Representative
Southern Glazer's Wine and Spirits
Handle inbound and outbound calls in a professional and courteous manner.
Maintain accuracy of data input for customer orders, pick-ups and other tasks.
Listen to customer needs and respond appropriately.
Resolve all problems and ensure satisfactory outcome.
Place collection and COD calls.
Perform general clerical duties.
Notify management of customer problems or concerns.
Work closely with sales and communicate problems and discrepancies.
Strong customer service orientation.
Ability to work under pressure.
Interpersonal skills and ability to handle difficult situations.
Basic MS Office.
High school diploma required (college preferred).
1 - 2 years customer service experience.
Primary Location:United States-New Mexico-Albuquerque
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled