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Customer Service Representative

Location
Albuquerque, NM

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Customer Service Representative
Southern Glazer's Wine and Spirits

Albuquerque
NM
Job #700384361
Description
Handle inbound and outbound calls in a professional and courteous manner.
Maintain accuracy of data input for customer orders, pick-ups and other tasks.
Listen to customer needs and respond appropriately.
Resolve all problems and ensure satisfactory outcome.
Place collection and COD calls.
Perform general clerical duties.
Notify management of customer problems or concerns.
Work closely with sales and communicate problems and discrepancies.
Qualifications
Minimum Qualifications:
Strong customer service orientation.
Ability to work under pressure.
Interpersonal skills and ability to handle difficult situations.
Basic MS Office.
High school diploma required (college preferred).
1 - 2 years customer service experience.
Job:Customer Service
Primary Location:United States-New Mexico-Albuquerque
Shift:Day Shift
ReferenceNumber:
ALB00000075
Category:
Customer Service
JobType:
JobIndustry:
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Updated 07/12/2018

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