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Job Details

Customer Care Representative

Company name
Fidelity Brokerage Services LLC

Covington, KY

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Do you enjoy helping others? Are you the \u201cgo to person\u201c at work or in your community? Would your friends and family describe you as friendly and resourceful? We really should talk.The Expertise We\u2019re Looking For Relationship building skillsCommitment to customersExperience in service, healthcare, or hospitality in people facing industries are strongly preferred.This is a full time hourly position that offers the opportunity for overtime based on the business needs and your availability.The Purpose of Your RoleYou bring your passion, we\u2019ll invest in you. Yes, we are in financial services, but not in the competitive and old-fashioned way you might be thinking. We offer an industry-leading, paid development program that will prepare you to engage with customers while obtaining your Series 7 and 63 licenses where you will learn all about the financial services industry products. These inbound phone calls range from something as simple as an account balance inquiry to the complexity of helping inform difficult financial decisions, but your mission remains the same: help customers feel more confident, make clearer decisions, and achieve their own financial dreams.The Skills You BringYour unwavering commitment to customersDesire to learn and dedication to study and apply a new concepts in order to obtain your financial licenses .The Value You DeliverAt Fidelity, collaboration isn\u2019t just about working together in our small teams; it\u2019s about improving lives together. Our success as a firm is due to the personal responsibility and pride our associates take in getting things just right, and the compassion that drives us to go the extra mile for our customers and each other. We ask for and act on our associates\u2019 input on everything from busting through customer issues to designing our workspaces. Your Life We believe that a balanced life is important.Our benefit programs are designed to help you and your loved ones balance the needs of work, life and family. Sound too good to be true? See for yourself and learn more about our benefit offerings.\u00a0https:\/\/\/ggbzd\u00a0Click Here for a news story about how we are helping our employees payback their student loan debt.Fidelity Investments was recognized as the Glassdoor Candidates\u2019 Choice Awards for 2015 and CareerBliss 50 Happiest Companies in 2015.Apply now to learn more!Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want.To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice.For information about working at Fidelity, visit Fidelitycareers.comFidelity Investments is an equal opportunity employer

Company info

Fidelity Brokerage Services LLC
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Company Profile
Fidelity Investments has a rich and proud history. From our roots as a small mutual fund company, Fidelity has grown to become a leading provider of a wide range of services, including investment management, retirement planning, brokerage, and human resources and benefits outsourcing services.

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