Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Westerville, OH
View more jobs in Ohio
View Similar Jobs

Job Details

ES Call Center Rep I

Westerville, OH

Apply for this job


ES ****
**MEMBERS ONLY**SIGN UP NOW***. makes the healthcare system work better for everyone. We fight fraud, waste, and abuse so people have access to healthcare—now and in the future. Using innovative technology and powerful data analytics, we help government and commercial payers reduce costs, increase quality, and achieve regulatory compliance. We also help consumers take a more active role in their own health. Each year, we save our clients billions of dollars while helping people live healthier lives. At **MEMBERS ONLY**SIGN UP NOW***., you will develop new skills and build your career in a dynamic industry while making a difference in the lives of others.
We are seeking a talented individual for Employer Solutions Call Center Representative I
who is responsible for answering inbound calls and providing excellent customer service to callers.
Essential Responsibilities:
Answer incoming phone lines.
Follow guidelines dictated in quality program for each call.
Ensure security procedures are met in every interaction.
Utilize DE system to procure needed program details to answer the caller’s questions in accordance with program guidelines.
Ensure correct information is communication in each interaction.
Non-Essential Responsibilities:
Performs other functions as assigned
Knowledge, Skills and Abilities:
Ability to demonstrate a customer service orientation.
Ability to be careful and thorough about detail.
Average manual dexterity in use of a PC, phone, sorting, filing and other office machines.
Ability to demonstrate good keyboard skills.
Ability to maintain confidentiality.
Ability to work independently, under pressure and within restricted timeframes.
Ability to adapt and thrive in a changing environment.
Ability to manage time effectively.
Ability to demonstrate a strong knowledge of customer service principles and practices.
Work Conditions and Physical Demands:
Primarily sedentary work in a general office environment
Ability to communicate and exchange information
Ability to comprehend and interpret documents and data
Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)
Requires manual dexterity to use computer, telephone and peripherals
May be required to work extended hours for special business needs
May be required to travel at least 10% of time based on business needs
Minimum Education:
High School Diploma or GED required.
Additional education preferred.
Minimum Related Work Experience:
nothing= in= this= job= description= restricts= management’s= right= to= assign= or= reassign= duties= and= responsibilities= to= this= job= at= any= time.
= title:
es= call= center= rep= i
= location:
= requisition= id:
= eeo/minorities/females/protected= veterans/disabled.=>
Updated 08/11/2018

Company info

Sign Up Now -

Similar Jobs:
Call Center Representative
Location : Columbus, OH
Job Description We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solvin...
EmploymentCrossing was helpful in getting me a job. Interview calls started flowing in from day one and I got my dream offer soon after.
Jeremy E - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 21