Up to $0.00 per year
Now Hiring Call Center Representatives, IMMEDIATE START!
In search of Call Center Representatives and Customer Service Professionals interested in working within a Financial Institution!
Utilizing superior knowledge of products and services, service incoming customer calls in an efficient and quality service-oriented manner
Assess situations, apply sound judgment and negotiation skills and work within established policies and procedures to efficiently resolve customers' needs and issues
Accurately complete on-line account transactions, maintenance and service requests
Identify cross-sell and up-sell opportunities and capitalize on them to achieve successful referrals and completed applications
Actively participate in sales and service meetings. Demonstrate a willingness to change by applying suggested improvement methods to daily interactions with customers
Successfully complete additional training modules and apply this knowledge during daily interactions with customers.
Customer service skills
Excellent phone etiquette
Experience working with cross selling in a customer focused environment
Understanding of operations and services
Basic computer knowledge
The ability to work flexible hours and strong written and verbal communications skills
Establish and maintain effective working relationships
Interview with us TODAY in Boston, Ma!
Role in Plymouth, Ma
Position Type: Full-Time Permanent
Years of Experience Required:
Website : http://www.staffingnow.com
Staffing Now is the premier provider of clerical and administrative staffing solutions in all industries on a full-time and temporary basis. Our staffing solutions include: Temporary work Temp-to-hire assignments Full-time placement SNI Companies, the parent company of Staffing Now, is a premier provider of recruitment and staffing services specializing in clerical and administrative jobs, as well as finance and accounting jobs, banking jobs and technology jobs.