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Call Center Representative Inbound

Location
Pittsburgh, PA

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Call Center Representative Inbound
in
Pittsburgh
Pennsylvania
Call Center Representative Inbound
job details:
location:Pittsburgh, PA
salary:$15 per hour
date posted:Wednesday, June 13, 2018
experience:Entry Level
job type:Temp to Perm
reference:S_652998
questions:****678/589-8123
job description
Call Center Representative Inbound
NOW HIRING: Benefits CSR - $15/hr - (Pittsburgh, PA 15222)
Randstad is searching to fill Benefits Customer Service Representative positions for a global risk management, insurance brokerage and advisory company in Downtown Pittsburgh.
We need this position filled quickly!
Step 1: Apply directly to this job posting.
YOU MUST ATTACH YOUR RESUME TO BE CONSIDERED
Step 2: Complete the Pre-Screen Questionnaire using the link below:
****Step 3: Assessments
Once we have received your application and responses to the Pre-Screen Questionnaire, your answers and application will be reviewed. If you are selected to continue the screening process, we will immediately send you the assessment necessary to move forward with the hiring process. Please keep an eye on your email for an email from **** with the subject Randstad Skill Check. Timely completion of this assessment is necessary in order to be considered. Please, don't delay.
Pay: $15/hr
Call Center Hours of Operation: Monday-Friday 6am-6pm
*Open availability during the hours of operation is required. Your 8 hour shift would fall between these hours, and would be the same each day. We cannot guarantee a specific shift will be assigned to you.
Responsibilities:
Benefits Customer Service Representative Job Summary:
Customers call into our client's support center and speak to you as part of our customer service team. You'll be much more than just part of a call center, you'll be a subject matter expert (paid training provided) who helps retain and grow our client's customer base. Every position we're hiring for is temporary to hire, and as our client's business continues to grow, there will be opportunity for upward mobility in specialized departments.
You'll answer questions and provide customer service support for client pension and/or health and welfare plans using web-based systems for tracking, information gathering and troubleshooting issues. You will assist with the caller?s current benefit coverage, opportunities for additional coverage, help them with processing changes, update their personal data and most importantly enroll them into their new service offering.
Working hours: 6:00 AM - 6:00 PM
Skills:
Perks:
Weekly Pay
Health, Dental, Vision, Short Term Disability, and Life Insurance coverages available
Weekends off!
Opportunity for permanent placement based on performance
Qualifications:
Job Type: Full Time - Temp-to-Hire - Opportunity for permanent placement based on performance and business need
Requirements:
At least 18 years old
At least a High School Diploma or GED
Must have at least 2 years of verifiable customer service experience
Must pass Office Grammar and Spelling Assessment
Must pass a background check and drug test
Requires proof of your legal right to work in the United States (ID, SS Card, Birth Certificate, Passport, etc.)
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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