Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
HIRING IMMEDIATELY - Call Center Representatives
Aerotek, Inc
Naugatuck, CT
Apply Now >
Customer Service Representative Call Center
Coworx Staffing Services, LLC .
Danbury, CT
Apply Now >
Customer Service Representative/Call Center
CoWorx Staffing Services
Danbury, CT
Apply Now >
Call Center Representative
Kforce Inc.
Shelton, CT
Apply Now >
Call Center Representative
Kforce Inc.
Shelton, CT
Apply Now >
View more jobs in Shelton, CT
View more jobs in Connecticut

Job Details

Customer Service Call Center Representative

Company name
Arnold-Hanafin Corporation

Location
Shelton, CT
1 hit(s)  

Profile

- French 1st shift (CSR) duties are to receive, document, and process telephone calls from customers, mechanics, elevator phones and company local offices using an ACD phone system and mainframe data terminal.

- Ensuring the timely dispatching of service mechanics and may be required to escalate requests to company field management.

- Customer Service Representatives are required to work on other tasks as necessary such as, elevator phone programming and ACE (quality management system).

Experience Level:

Unspecified

Requirements:

- Candidate must be able to speak French fluently

- Candidate must possess the ability to type at least 25 wpm with accuracy.

- Candidate must demonstrate a strong familiarity with computers and basic application familiarity.

- Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customer and trapped elevator passengers.

- Excellent communication skills, including speaking, listening and writing as well as attention to detail and the ability to follow standard processes and procedures is a requirement. Ability to attain and maintain department performance metrics (such as number of calls per hour, log-in / out times, quality monitoring).

- Metrics and acceptable performance standards are established by management which reserves the right to modify them at any time.

- Must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours and days off.

- Must also be able to work regularly scheduled weekends and holidays. Regular attendance, including the ability to start assigned shift on-time, is mandatory.

- Must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays.

- Hours are 9:00am - 5:30pm

- Background Check

- Drug screen

- US Citizen or Green Card holder

Location:

Shelton CT

Duration:

3 - 6 months

Company Profile

Similar Jobs:
Customer Service & Sales Consultant
Location : New Haven, CT
in NEWHAVEN Connecticut Description CALLING ALL CUSTOMER SERVICE PROFESSIONALS! If you’re looking to join a fast paced and fun environment look no further. We’re looking for amazing retention & sales driven individuals to join our...
Call Center Representative
Location : Norwalk, CT
Call Center Representative in Norwalk Connecticut Kforce's client in Norwalk, Connecticut (CT) would like to add a Call Center Representative to their growing team. Openings are available for the shifts of 12pm-8pm and 3pm-11pm. R...
I like the volume of jobs on EmploymentCrossing. The quality of jobs is also good. Plus, they get refreshed very often. Great work!
Roberto D - Seattle, WA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 168