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Job Details

Call Center Rep outbound

Company name
Aerotek, Inc

North Aurora, IL

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A company located in North Aurora, IL is looking to hire 3 Outbound Customer Service Representatives. These candidates will be assisting their collections\/Financial counseling agents with reaching out to customers who are facing financial hardship or need assistance with setting up a payment plan and\/or actually have their account in collections. They will be utilizing a soft script, gives talking points and conversation guidance, and will be wearing a headset an. They will be working on an autodialer. The majority of the calls will result in leaving a scripted voicemail, but if a connection is made, this person will immediately let the contact know they are being transferred to financial aid counselor. The voicemail will vary slightly based on the financial institution being represented on that particular call. Candidates will be utilizing two monitors as well as two primary programs (CRM and dialer tool) throughout the day. Candidates will NOT be collecting any money or providing any financial advice. This position pays $14\/hr and will be Monday-Friday 8am-5pm. Must Have: -6 month of call center experience -Must type 35 WPM (test will be required) If you are interested please submit your resume for consideration. About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing\u00ae Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Company info

Aerotek, Inc
Website :

Company Profile
Over the past three decades we’ve built an unrivaled culture and our unique, people-focused approach yields competitive advantage for our clients and rewarding careers for our contractors. Today we serve virtually every major industry, and we’ve placed exceptional people in hundreds of thousands of roles and positions. Everything we do is grounded in our guiding principles to build and nurture quality relationships that allow us to place quality people in quality jobs. Our mission is as simple today as it was thirty plus years ago: Bringing great people and great organizations together. This drive to connect people and make them successful is what we mean when we say — our people are everything. Since our founding, Aerotek has grown to become one of the top global recruiting and staffing agencies. Check out our company timeline, starting with our humble Baltimore roots in 1983 when our founders started Aerotek to serve the aerospace and defense industries to today as an Allegis Group company, a global leader in talent solutions.

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