Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
View more jobs in Kansas City, MO
View more jobs in Missouri

Job Details

Contact Center Representative II

Location
Kansas City, MO

Apply for this job






3 hit(s)  

Profile

Contact Center Representative II
in
Kansas City
Missouri
Job Responsibilities:
Provides world class customer service to those calling Children's Mercy Kansas City and the Nurse Advice Line number. Monitors major medical alarms, handles emergency response activations (Code Calls/Trauma pages). Aides in the revision of hospital directories to assure that staff phone and pager numbers, on-call directories, intranet directories, community physician and departmental directories are correct and up-to-date. Pages appropriate providers and clinics when necessary. Obtains patient demographic and contact information for parents requesting to speak with a nurse. Inputs information into nurse advice line triage system accurately and efficiently.
Job Requirements:
- Associate's degree or equivalent
o Prior work experience could be accepted in lieu of a degree
- 3 years' experience required
- Candidate must have basic typing and good communication and customer service skills
- Previous experience operating switchboard is preferred in order to manage the volume and **** wpm typing
- Computer skills required
EEO Employer/Disabled/Vet
Apply Now
Apply Now
Share

Company info

Sign Up Now - CallCenterCrossing.com

Similar Jobs:
Service Desk Manager
Location : Kansas City, MO
IT Service Desk Manager Nexus IT Group in Kansas City MO USA IT Service Desk Manager nexus IT group has a direct hire opening with a fast-growing cloud provider for an experienced IT Service Desk Manager. As a full-time employee, ...
Remote TeleSolutions Nurse Specialist
Location : Kansas City, MO
Remote TeleSolutions Nurse Specialist 69683-MZ Apply* For This Job Forward to a Friend City Kansas City State Missouri [MO] Title Remote TeleSolutions Nurse Specialist Job ID 69683 Overview You re a nurse, a patient advocate and...
Call Center Rep (Medical Test Entry)
Location : Kansas City, MO
The Call Center Rep communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. ESSENTIAL DUT...
EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 169