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Job Details

Healthcare Call Center Professional

Company name
Staffing Resource Group

Salary
17.00 - $18.00 /Hour

Location
Overland Park, KS

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World leading Pharmaceutical Company is seeking...

Healthcare Call Center Professional to work long term contract in Overland Park, Kansas:

Title: Healthcare Call Center Professional

Location: Overland Park, KS

Industry: Pharmaceutical

Salary: $17hr (Paid Weekly w/benefit options)

Employment Type: Contract (Long Term)

Travel Requirements: None

Must Haves:

At least 2 years’ experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service skills

Ability manage relationships with patients and other contacts to ensure that all actions and follow-throughs are completed

Maintain a professional demeanor by demonstrating TN’s values in all communications and interactions with patients, caregivers, healthcare professionals, teammates, and others

Dependable and strong work ethic

This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service setting

Ability to accept and implement feedback and coaching

Strong ability to multi-task and strong time management skills

Ability to function in a high-volume, fast-paced environment

Job Requirements

Education: Associate’s Degree or HS/GED with 5 years of relevant experience

Job duties:

Enroll new customers to Patient Services

Experience working with databases (CRM preferable) or a tracking system; Siebel experience Experience working in a healthcare/pharmaceutical industry environment

Understanding of challenges associated with patients’ medical condition

Company info

Staffing Resource Group
Website : http://srg-us.com/

Company Profile
Finding a job in today’s world is challenging, and finding the right person to fill a job is an art form. SRG knows this, and works each day to ensure recruiters place the right people in the right jobs. With nine divisions and four locations in the southeastern United States, we partner with companies searching for the right candidates, and with job seekers looking for the right position to SuRGe their career forward. - See more at: http://srg-us.com/about-us/#sthash.bbOU1IxO.dpuf

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