Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Des Moines, IA
View more jobs in Iowa

Job Details

Inbound Call Representative

Company name
Midwest Basement Systems

Des Moines, IA

Apply for this job

4 hit(s)  


Title:Inbound Call Representative


Department:Client Services

Location:Des Moines, IA

Company:Midwest Basement Systems


Are you a positive, energetic individual? Looking for a position with a respected, established and growing company that rewards great work? Start here for a short video about this position If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Care Representative!

The role of the Customer Care Representative is receiving incoming calls and schedule sales and maintenance appointments for our salespeople and service technicians. Earn base commission that ranges from $14-16 /hr depending on performance. This is a full-time position.Job Duties

Proactively represent our company primarily through telephone contact by answering calls, setting service and sales appointments, targeting inactive accounts in order to generate new sales opportunities, and following up with customers on various issues

Provide tactical support to other departments of the company

Keep customer records and database current

Coordinate paperwork for our production crews who perform product installation

Call customers after the sales appointment and/or production installation to check on quality and satisfaction

Mentor peers and shares best practices with those less experienced as needed

Provide customers with a remarkable experience

Job Requirements

Demonstrable experience in telephone sales or related field

Customer service focused - understands the need, solves problems, and responds in a timely and efficient manner

Exceptional telephone and interpersonal skills

Self-motivated and energetic

Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive attitude to continue in these efforts every day

Organizational skills - ability to manage time and multi-task

Ability to attend to tasks with accuracy in detail

Proficiency in Microsoft Office computer applications and ability to navigate internal software programs

Ability to pass pre-employment drug screen and background check

At Midwest Basement Systems we redefine our industry not only for our customers but also for our employees. We highly value our employees and strive to make our company a great place to work. We offer a fun and family-oriented environment, a casual dress policy, the tools and training you need to get the job done the right way, and a competitive pay and benefits package. If you think you'd be a great fit on our team, we'd love to have you apply.

Midwest Basement Systems has been waterproofing basements, crawl spaces, and foundations in the greater Des Moines, IA area since 1995, and is the exclusive dealer of Basement Systems products in central Iowa. We are motivated to revolutionize the construction industry by pushing beyond the status quo and constantly surpassing new challenges.

For more information about our company, visit EOE

Company Profile

Similar Jobs:
Tech Support
location Des Moines, IA
CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers ne...
Customer Service Representative
location West Des Moines, IA
POSITION OVERVIEWAs a Customer Service Representative (CSR) you will handle inbound phone interactions with residential and business customers. You will provide customer service and educate and upsell customers on products and ser...
Healthcare Customer Service Representati
location West Des Moines, IA
Healthcare Customer Service RepresentativeTelligen is one of the most respected health management organizations in the country. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excelle...
EmploymentCrossing was helpful in getting me a job. Interview calls started flowing in from day one and I got my dream offer soon after.
Jeremy E - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 169