Allied Solutions Group, Inc.
Carmel, IN, United States
Customer Service, Call Center
Allied is looking for solution seeking Customer Service professionals that want to be a part of our success! $1000 Dollar Sign on Bonus ProgramOur Customer Service Representatives ensure delivery of excellent customer service while maintaining solid customer relationships! We accomplish this by handling customer questions and concerns with speed and professionalism. The successful candidate will be responsible for taking incoming calls and working the outbound call queue in a professional and enthusiastic manner. HOURS: Monday - Friday, 12:30pm - 9:00pmThe shift training will be 8:30am-5:00pm during the first 6-8 weeks for training. Employees will shift to the 12:30pm-9:00pm schedule once training concludes.Job Responsibilities:Handle incoming borrower, agent, and lender calls with some supervisionHandle incoming and outbound calls at a professional levelWork the outbound call queue and the outbound max queue by making outbound calls or web verificationsAccurately compose written information for loan histories of customersAccurately verify, key, and/or memo insurance informationProcess insurance information received from agents, lenders, and borrowers on the internal tracking systemReview insurance policies for compliance with lender requirementsDistribute and exchange information with othersMeet set goals and assigned workload expectations for productivityMentor fellow co-workers as requested by supervisorQualifications:High school diploma/GED1 year of related experience preferredData entry and keyboard knowledge requiredCall Center experience preferredStrong attention to detail and organization skills requiredAbility to handle multiple tasksAbility to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions and memosAbility to work independently in a fast-paced environmentStrong problem solving and analytical abilitiesAt Allied Solutions, we are driven by an enthusiastic spirit and exuberance to succeed. We are proud to be one of the largest providers of insurance, lending, and marketing products to financial institutions in the country.Who we are:At Allied Solutions, we are driven by an enthusiastic spirit and exuberance to succeed. We are proud to be one of the largest providers of insurance, lending, and marketing products to financial institutions in the country.What we offer:Dedicated career paths for all our positions.We believe in promoting from within, there are opportunities to move to different areas in AlliedWe celebrate our employee successes by recognizing their achievements throughout the year. We not only care about or employees, we care about the communities we are in. We partner on numerous community projects throughout the year.We also offer a full range of benefits including: medical, dental and vision benefits. We offer employees 401(k) or Roth account with employer match and the company pays for your life, short and long term disability coverage!All full time employees also accrue paid time off in the amount of 3 weeks in their first year!Who we are looking for:Our Customer Service Representatives ensure delivery of excellent customer service while building solid customer relationships. We accomplish this by handling customer questions and concerns with speed and professionalism.Position Requirements:Positive attitudeHigh school diploma or GEDFriendly and helpful personalityA willingness to learn and growWant to learn more about Allied Solutions? Visit our web site at http://www.alliedsolutions.net/
Allied Solutions Group, Inc.
Website : http://www.alliedgroups.com/