Job Title: Representative I
Worksite Location: LINCOLN, RI
Pay rate: $13/hr
Schedule: Scheduled hours are 8 hours shifts with start time between the hours of 10am and 2:30pm & must be able to work weekends as scheduled,
The Customer Care Specialist provides service and information to customers regarding all types of inquiries related to Prescription Management, Online Photo, In-store Photo and refill reminder services.
This position also supports programs to increase revenue, generate sales and conserve existing assets. Requires flexibility in scheduling to accommodate business needs including evenings, weekends and holidays.
Respond and research requests from customers via telephone and e-mail.
Accurately complete and submit all types of orders as well as record notes to customer accounts to provide detailed account history.
Provide assistance with web site navigation and placing web orders.
Provide company and product information.
Follow defined policies and procedures to provide a consistent level of excellent customer service.
Make outbound calls to patients regarding maintenance medications.
Execute specialty programs such as surveys, promotional sales, and store follow up calls..
Minimum of 1 year experience in recent call center environment.
Health care or medical experience is highly preferred.
Must have excellent communication, problem-solving, and analytical skills
Aerotek is acting as an Employment Agency in relation to this vacancy. Additional Info Minimum Age 18 years old Job Industries Warehouse & Production
Website : http://www.aerotek.com/
Aerotek is a leader in the recruiting and staffing industry. With nearly three decades in the recruiting and staffing industry, we have developed the knowledge and skills to deliver the perfect fit between a candidate and an employer. Aerotek was founded in 1983 to service the recruiting and staffing needs for the aerospace and defense industry. Due to Aerotek’s rapid growth and success, we’ve continued to expand our services to provide recruiting and staffing to many industries focusing on technical, professional and industrial staffing.