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Corpus Christi TX Call Center

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Corpus Christi, TX

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Job Description **MEMBERS ONLY**SIGN UP NOW***. Park Green Atrium 4444 Corona Drive, Suite 201u00a0 Corpus Christi, TX 78411 **MEMBERS ONLY**SIGN UP NOW***. , founded in 1974 and based in Carrollton, TX,u00a0is a leading national provider of accounts receivable services. We bring proven experience in the tolling, government, utility, telecommunications, cable, property management and education industries. **MEMBERS ONLY**SIGN UP NOW***. annually manages billions of dollars in receivables accounts, proudly serving organizations of all sizes, from Fortune 500 private firms to small public agencies. SWC has a proven history of connecting to understand the clientu2019s challenges, developing solutions that resolve receivables concerns, and delivering desired results. Over the last 40 years, SWC has grown from a small collection agency to a full-service accounts receivable management and consumer services firm. This accomplishment could not have been achieved without the dedication and support from our employees to deliver Value, Integrity and Performance to our clients. The Call Centeru00a0Supervisor will be responsible for directly supervising anu00a0assigned group of collectors, and for assisting in the supervision of all collection activity at Southwest Credit Systems; including the ongoing development and improvement of hired collection staff, monitoring of collection activity, auditing of collection files, taking supervisory/escalated consumer calls, handling of supervisory administrative functions and enforcing work standards throughout the collection department. Candidates must have Call Center, Great leadership experience, have a High School diploma or equivalent and must be Spanish Bilingual. Must be able to pass a drug test and have a clean background check per our client requirements. Required Skills Proficient knowledge of the Federal Fair Debt Collection Practices Act Minimum of 3 years experienceu00a0inu00a03rd party debt collection. Excellent verbal and written communication skills with attention to spelling and grammar. Excellent Interpersonal and organizational skills. Working and proficient knowledge of Microsoft Word and Excel. Strong ability to multi-task and work independently under high pressure, deadlines and goals. Required Experience 1 - 2u00a0years experience in a 1st Party or 3rd Party collections supervisory role is required. 3rd Party Collections supervisoryu00a0experience is preferred. 1 - 2 years Call Center Supervisor experience is required. Completion of a High School diploma or equivalent is required. Spanish Bilingual is preferred. **MEMBERS ONLY**SIGN UP NOW***. offers an industry leading compensation program that includes: - Clean, professional work environment with business casual dress - Base salary unlimited bonus potential - Generous Holiday and Vacation Plan - Medical, Dental, Vision and Life Insurance - Short-Term and Long-Term Disability Plans - Flexible Spending Accounts for child care and medical expense - 401(k) Plan

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