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Looking for Call Center candidates -Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. -Respond to telephone or written correspondence inquiries from members and/or providers within established time frames utilizing current reference materials and available resources -Provide assistance to members and/or providers regarding website registration and navigation -Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application -Maintain performance and quality standards based on established call center metrics including turn-around times Requirements: 1 year of customer service or call center Excellent attendance record Desire to get into a career If you are an experienced call center/customer service candidate, please apply! About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffingu00ae Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please **** or email **** for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.