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Customer Service / Call Center Representative

Location
Raleigh, NC

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nnJob DescriptionnDo you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? We want to hear from you! Job Description As aCustomer Care Assistant/Tech Supportworking in a call center environment, you will be workingto support customers with their accounts.  Your responsibilities will include, but are not limited to the following:nnAbility to navigate through multiple computer applications with speed and accuracy.nAbility to work with customers to resolve inquiries.nProvide troubleshooting assistance to customersnAbility to accept and implement coaching and feedback in order to achieve individual and team performance goals.nMaintain a high level of world class customer service/professionalism to a wide range of customers.nRecommend products that best suit the customer.nAbility to read and interpret documents.nn Benefits, Benefits and More Benefits!nnFull Time Employmentn$13/hour startingnMedical, Dental, Vision, & 401k plansnEducational assistancenPaid Time OffnFun working environment!nCompany discounts! Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more!nnnJob RequirementsnQualificationsrSuccessful candidate for this position will have:rr Six months experience in providing customer service either via phone or in personr Ability to type (WPM vary based on Client Requirements)r Maintain a positive environment, working with co-workers and customers within a diverse culture.r Excellent telephone manner and listening skills.r The ability to relate to customers in a professional and courteous manner.r The ability to work in a team environment.r The ability to work under pressure.r The ability to sit for long periods of time.r Excellent attention to detail and multi-tasking ability.r Self-motivation to work under his/her own initiative.r Must passstate, federal and criminal background checkr Must have High School diploma or general education degree (GED).r Must be at least 18 years of age or olderrrIf this describes you, then apply online today!

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