Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Senior Customer Service Representative
Centene Corporation
Woodland Hills, CA
Apply Now >
Customer Sales / Service - Immediate Openings! (Entry Level - PT or FT)
Vector Marketing Corporation
Whittier, CA
Apply Now >
Sales Representative - Entry Level
Vector Marketing Corporation
Cerritos, CA
Apply Now >
Customer Sales - Entry Level
Vector Marketing Corporation
Pasadena, CA
Apply Now >
Customer Sales
Vector Marketing Corporation
Signal Hill, CA
Apply Now >
View more jobs in El Segundo, CA
View more jobs in California

Job Details

Customer Service Representative Part-Time

Company name

El Segundo, CA

Apply for this job

2 hit(s)  


eSalon is a rapidly growing beauty company that leverages technology and experienced colorists to deliver a one of a kind hair color experience. Were disrupting the industry by bringing the human touch and high quality results of a salon to the masses. Weve already shipped over 4 million orders to date, and have won Allure Magazines Best of Beauty award four times! Our culture is collaborative, rewarding, and fun with regular happy hours and other team-building events on our clock, not yours.


A compassionate and persuasive individual who has an exceptional way of connecting with people, genuinely empathizing with them and offering thoughtful viable alternatives to canceling service. That skillful way you are able to connect with consumers and turn things around is what we are looking for to reduce client churn as well as gather client insights about our products, services, and customer satisfaction. This position reports into the Associate Retention Manager on the Customer Service Team.


* Working in a call center environment, answering a high volume of incoming retention and customer service calls from across the US and Canada.

* Use consultative sales skills to assess client goals, educate them on the benefits of eSalon, propose a customized eSalon solution, and save clients from discontinuing service.

* Retain clients in accordance with company requirements and customer needs.

* Meet and exceed individual goals.

* Document client interactions accurately.

* Communicate ongoing retention activity and progress.

* Project professionalism and work cooperatively with other departments and seek further advice and guidance when necessary.

* Other duties as required.


* 1 years customer service or call center experience (preferably with an emphasis on retention sales)

* Experience selling in a solution or service environment with top notch phone presentation skills.

* Active experience utilizing CRM systems to document daily calls, meetings, and activity is required.

* Must be organized, self-motivated, driven, and have an appetite to succeed.

* Consistent track record of retaining a high percentage of clients.

* Excellent writing skills.

* Flexible schedule requirements.

* Stable work history.

* Highly motivated & energetic.

* Flexible and able to thrive in fast paced, high growth environment.

* Bilingual, English/Spanish is a nice-to-have but not required.


* Monthly catered lunches

* Stocked kitchen

* Rideshare program

* Casual work environment

* Corporate Discount Program

* Complimentary salon services

* Beer Cart Fridays

Job Type

Part Time

Job ID


Enter your details to join Resume-Library and apply for this role


First Name

Last Name

This email already exists

Enter your password to login and apply

Forgotten your password?

Apply Now

Company info


Company Profile

Similar Jobs:
Sales Representative - Entry Level
Location : Pasadena, CA
Sales Representative - Entry Level Job Description Sales Reps - Immediate Openings. Flexible Schedule , No Experience Needed, Full or Part Time We have an immediate need for additional entry level sales representatives. Schedules ...
Customer Service Representative (FRENCH)
Location : Los Angeles, CA
Want more than just a job? Join Forever 21’s Corporate team and showcase your skills while working with our exceptional employees!  Position: Customer Service Representative (FRENCH) Department: Customer Service Reports to: Manage...
Call Center Representative
Location : Cerritos, CA
Job Title Call Center Representative Jobid US41L3TS_BH1436661 Location: Cerritos, CA, 90703, USA Description **_Health Program Representative (Bilingual) Cerritos, CA_** Kelly Services is currently seeking multiple Bilingual Healt...
EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 168