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Job Details

Inbound Customer Service

Company name
Fiserv

Location
Phoenix, AZ

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Inbound Customer Service

in

Phoenix

Arizona

Position Description

Full Time-Permanent

Start Date: May 7, 2018

Training: Monday - Friday 8:00 a.m. - 4:30 p.m.

$13hr. PLUS earn up to $3hr. in bonuses!

Spanish Bilinguals needed! Receive a premium on top of hourly rate!

Job Overview

Our Care Rep's receive inbound calls from consumers making immediate, “on demand” payments. Payments are taken via the web or Interactive Voice Response system. In addition, we trouble shoot on failed payment attempts; provide confirmation of payments and respond to general payment questions.

Education:

High School Diploma or GED is required

Skills:

Ability to provide exemplary customer service

Active listener, express willingness and displaying empathy towards our customers

Ability to maintain composure while dealing with difficult situations

TEAM player

Furthers the Fiserv culture and values

Solid internet navigational skills are needed

Good verbal and written communication skills

Pre-employment background, credit, and drug screen are required.

Why we stand out from the rest

PEOPLE are caring and friendly

CULTURE, Team environment that is fun and supportive

PRIDE in what we do

Added Bonus

Monthly Bonus Program up to $3.00 per hour

Quarterly Honors Program

State of the art facility – clean and bright

On-Site gym

Free coffee, tea and soda for all

On-Site Café

Dual Monitors

Ergonomic chairs

Fiserv offers a competitive compensation and benefits program including:

Medical/Dental/Vision Coverage (eligible on your first day of employment)

On site cafeteria

Unlimited free beverages

Tuition Reimbursement

Flexible Spending Accounts

Business casual dress environment

Comprehensive training programs

Lucrative paid time off program

Competitive Bonus and Incentive Plan!

We are located at 4801 E. Thistle Landing Drive, Phoenix, AZ 85044. Near the intersection of Ray Road and I-10 freeway, closer to the Ahwatukee Foothills area.

Be Fiserv proud!

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

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Fiserv

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