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Job Details

Call Center Customer Service

Amherst, NY

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Call Center Customer Service Advisor
$65,000 to $131,000 Annually
Employment Type
Why Work Here?
“Together, We can Build a Better tomorrow. - Troy A. McQuagge”
We are seeking a Call Center Customer Service Advisor to join our USHA team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
​ Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Helping Other People Everyday:
We provide service to our customers, and also to each other. We are a diverse team of professionals who are better together than we ever could be apart. Helping Other People Everyday is more than a mantra, it’s a way of life.
Company address:
338 Harris Hill, Road Suite 208, Williamsville, NY 14221

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