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Job Details

Call Center Verification Specialist Call Center Document Verification Data Entry

Location
Bolingbrook, IL

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Our client, a Background Services Organization located in Bolingbrook, IL is looking for
multiple Call Center Verification Specialist (Call Center, Document verification and Data Entry)
Note:
Interview will take place Wed 15th, Thur 16th, Fri 17th in Bolingbrook, IL
Job Description:
This position verifies various aspects of employment, education, licensing, rental and references while adhering to standard operating procedures, productivity and quality standards.
Primary Responsibilities:
Perform
employment, references, professional licenses, rental, and education verifications according to client scope.
Application analysis, scope diagnosis, developing telephone numbers and logical source names, conducting the telephone interview, entering the data in the system.
DOT, Standard, Custom, Tier 1 Custom mitigated, Letter module/Fax
Completing assigned cases within
customer required time frame, contacting customers and/or applicants for additional leads when required, and supplement follow-up are integral to the interview function.
Comprehend and follow client specific written Standards of Operations (SOPs) for special handling instructions and adjudication matrices.
Basic quality assurance is required to ensure that all required elements have been completed, no spelling or typographical errors are present, and all information developed is accurately transposed to the system.
Manage workload to meet or exceed productivity and quality expectations with minimal assistance and self review.
Education:
High School Diploma or equivalent
Experience:
2 years related experience
Typing, Written and Oral Communication
Attention to Detail a must
Accuracy proficient required
Please feel free to contact Sean Eiler about this opening at
****
, 415-230-5589. (NO 3RD PARTIES PLEASE)
the phone
DIVERSANT
diversant.com
) is one of the largest African-American owned IT staffing firms in the U.S. We offer rewarding career opportunities with many of the nation’s leading corporations. Our experienced recruiters understand what hiring managers look for in a candidate and provide our applicants with the proper support and guidance along the entire application and interviewing process. We offer opportunities on a contingent, contract-to-hire, and direct hire basis. At DIVERSANT, we are committed to providing the highest level of service and satisfaction to our customers, consultants, and employees.
DIVERSANT
provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DIVERSANT
complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
WORK OPPORTUNITY TAX CREDIT
Diversant LLC participates in the Work Opportunity Tax Credit program. ADP Tax Credits administers this program on our behalf. It is vital that you follow the steps listed below in order for the tax credits to be processed. We appreciate your cooperation. Please note participation in this program is voluntary and is a required part of the employment application process. Formal application steps should still be followed.
Work Opportunity Tax Credit Applicant Instructions
• Open ****Note: To change the language on screen please select a language from the dropdown box
• Click on Continue to begin
• Please answer each question including electronically signing any applicable forms
• To complete the interview and save your work, please click eSign and Finish
• If applicable, upload any available supporting documents and click Continue

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