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F 35 Customer Call Center Support/F-35 Training/Ft Worth Texas

Fort Worth, TX

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Description: Manages and performs activities within the operations centers. Provides command, control, communications, and information support. Receives and relays command and control (C2) instructions and records, and collects, processes, and submits manual and automated data products. Establishes procedures for operational reports, readiness reports, and the status of resources and training system reports.Provides primary, first-line support for all of the F-35 Operations Center customers and sites. Functions as conduit between internal and external customers and the F-35 Training Operations and Sustainment organizations including Supply Chain Management, Sustainment Performance Management, Field Operations, Support Equipment, Training, and others as needed. Candidate will be responsible for generating routine and ad-hoc reports to analyze the health and performance of F-35 Training Operations and Sustainment and of the F-35 Operations Center. Briefings to internal and external customers regarding the activities of the fleet and of the F-35 Operations Center will be provided as needed. Candidate will also play a key role in keeping the F-35 Operations Center processes current and for proposing and implementing new processes and best practices as the F-35 Operations Center matures.The F-35 Ops Center is a 24/7/365 operation, and the candidate will be required to work different shifts and days as needed. Shifts will include first, second, and third. Work days will include weekdays, weekends, and holidays. This position will be located at our North Fort Worth facility. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.• Must be able to obtain F-35 Program access. • Must be a US Citizen. This position is located at a facility that requires special access.Desired Skills: Customer support skills and /or military command post controller and/ or aircraft maintenance experience.Presentation design, web environment, process design, Structured Improvement Activity (SIA), ARIS Modeling Tool, Adobe Photoshop/Illustrator, and Product Data Manager (PDM) knowledge or experience.Must possess excellent communication skills, both written and verbal. Possess good presentation skills for customer and company presentations. Basic Qualifications: 5 years' experience in the aerospace industry.Experience in the use of the Microsoft Office Suite.Strong analytical and problem-solving skills.Strong oral and written communications skills Must be a fast learner, and willing to operate in a fast-paced environment that may periodically include short-turn-around assignments and working irregular hours. Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.Join us at Lockheed Martin, where we're engineering a better tomorrow. Job Category: Experienced Professional Business Unit: ESS6500 RMS Relocation Available: Possible Career Area: Product Support Clearance Level: Secret requiring an investigation within the last 5 years Type: Full-Time Virtual Location: no Work Schedule: TEMPO: 5X8 - 5 days/wk 8 hrs/day (Flex & Rigid) Shift: First

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