Job Description Do you have health industry experience? Are you inspired by a company that offers an empowering culture? A growing non-clinical medical company in Port St Lucie is seeking s to answer inbound calls and place outbound calls to update patient demographics, schedule appointments, order supplies, physician referrals, prescription refills, verification of insurance, review of medial records, and to answer general questions. Responsibilities: Obtains current patient information from established and new patients. Accurately enters/updates patient information in scheduling system. Identifies payer source, and verifies insurance eligibility. Reviews scheduling system for needed updated demographics and consent forms. Schedules and re-schedules appointments as needed. Identifies patients by date of birth and name in computer system. Creates new account if patient not in the system. Working hours: 7:00 AM - 8:00 PM Skills: Position requires customer service experience and attention to detail as accurate data entry will be entered into computer system, must have attention to detail. Medical/dental office or medical scheduling knowledge a plus. Must have excellent interpersonal and customer service skills. Assists/directs patients with questions and inquiries. Works under the daily supervision of the Team Lead or Supervisor. Education: High School Experience: 1-4 years Qualifications: Call Center experience a plus Bilingual Spanish or Russian capabilities preferred Good typing skills and communication Skills High School Diploma or equivalent Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.