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Customer Service Representative

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Denver, CO

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Hiring for several Customer Service Representatives for one of their health care clients in Aurora, Colorado. These are full time, Monday through Friday 8am to 5pm opportunities with a starting pay of $15/hr. Job Responsibilities of the Customer Service Representative Answers incoming calls, demonstrating a customer-focused philosophy for all customers including, but not limited to, providers, members, potential members, state agencies and other internal and external customers. Researches, resolves and documents customer inquiries, concerns and issues. Conducts outgoing calls to customers for follow-up, benefit information, member and provider retention, claims, and other inquiries as needed. Utilizes resource materials, policies and procedures, handouts, databases, training opportunities and multiple systems to help with day to day activity Job Qualifications of the Customer Service Representative High School Diploma or GED required Minimum 2 years of Customer Service experience Previous experience working in a call center environment Strong computer skills (i.e. ability to work in Microsoft Office products and navigate databases) Strong written and verbal communication skills, proven problem-solving skills, attention to detail, organizational and time management skills and ability to handle multiple priorities Qualified candidates please apply directly to this posting or send a resume About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffingu00ae Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please **** or email **** for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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