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Job Details

Customer Service Representative

Company name
Aerotek, Inc

Essex, MD

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Aerotek is currently hiring for multiple companies looking for entry level customer service representatives. Ideal Candidate: 1 years experience in call center environment Ability to type 40 words per minute Reliable and hard working Job Description: Assist candidates (via phone calls, emails, and scanned applications) with certification\/testing process from registration to test delivery Will be handling 70 calls per day, best reps handle 100 Process candidate test applications by entering application data into database Interface with candidates\/clients\/testing sites in a professional manner Meet or exceed management goals for service levels, processing times, quality assurance, and attendance Maintain a high degree of quality and accuracy in work Answer calls within management standards, consistently deliver quality call handling and meet established metric goals Maintain punctuality and attendance within company guidelines Attend required training sessions to improve performance, learn about new clients and develop professionally If you are interested in joining a great company to grow in the customer service field please apply and a recruiter will be in contact with you. About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing\u00ae Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Company info

Aerotek, Inc
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Company Profile
Over the past three decades we’ve built an unrivaled culture and our unique, people-focused approach yields competitive advantage for our clients and rewarding careers for our contractors. Today we serve virtually every major industry, and we’ve placed exceptional people in hundreds of thousands of roles and positions. Everything we do is grounded in our guiding principles to build and nurture quality relationships that allow us to place quality people in quality jobs. Our mission is as simple today as it was thirty plus years ago: Bringing great people and great organizations together. This drive to connect people and make them successful is what we mean when we say — our people are everything. Since our founding, Aerotek has grown to become one of the top global recruiting and staffing agencies. Check out our company timeline, starting with our humble Baltimore roots in 1983 when our founders started Aerotek to serve the aerospace and defense industries to today as an Allegis Group company, a global leader in talent solutions.

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