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Job Details

Associate Account Manager Job

Company name
Snap-on Inc,

Location
Libertyville, IL

Apply for this job






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Profile

Headquartered in Libertyville, Illinois, Snap-on Credit LLC is the financial arm of Snap-on Inc., a Fortune 1000 company, and the world’s leading global developer, manufacturer, and distributor of professional tools and equipment.

Position Summary:

Associate Account Manager’s primary responsibility is collecting on early stage delinquent accounts. Duties include, but no limited to, contacting past due customers via telephone to resolve delinquent accounts.

Responsibilities:

Achieve monthly goals while adhering to appropriate regulations

Make outbound calls and handle inbound calls to collect on delinquent accounts aligned within the Snap-on business model.

Call to negotiate repayment or take alternative account resolutions with customers

Record and update account activity including the customers demographics, financial status and collection efforts associated with resolving the account

Perform various administrative functions

Ability to adapt to an ever-changing environment which requires flexibility, especially around processes and shifts

Maintain professionalism with Snap-on customers, employees and franchisee’s at all times

Why work at Snap-on Credit:

Monthly bonus incentives

Yearly bonus incentives

Pension and 401k package with match

Other benefits include medical, dental and vision insurance

No weekends!!!

Qualifications:

Prefer four year degree with as little as no experience but High School Diploma or equivalent G.E.D. required with at least two years of recent call center, collections, customer service or sales experience

Strong analytical, problem solving, communication, organizational and time management skills are required

Well-developed follow through and sense of urgency is a MUST!

Ability to effectively use Microsoft Office products and other computer software

Working Environment: Normal office environment Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

Job Criteria:

Start Date:

Position Type: Full-Time Permanent

Years of Experience Required:

Education Required:

Overnight Travel:

Vacation Time:

Company info

Snap-on Inc,
Website : http://www.snapon.com

Company Profile
Snap-on Incorporated is a leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hand and power tools, tool storage, diagnostics software, information and management systems, shop equipment and other solutions for vehicle dealerships and repair centers, as well as for customers in industries, including aviation and aerospace, agriculture, construction, government and military, mining, natural resources, power generation and technical education. Snap-on also derives income from various financing programs to facilitate the sales of its products. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. Founded in 1920, Snap-on is a $3.1 billion, S&P 500 company headquartered in Kenosha, Wisconsin.

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