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Job Details

Call Center Agent- Maumee OH

Company name
AllianceOne Inc.

Location
Maumee, OH

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Now hiring Full-Time Call Center Agents to join our Maumee, OH team!Now is a great time to join AllianceOne! Our success and dedication to our client has given us the opportunity to add more team members at our Maumee office. We pride ourselves on career advancement from within and need more Superstars to consider for future leadership roles. If you are looking for an entry level position with opportunities for advancement you have found the right organization!If you are…Goal oriented- Work hard to achieve good resultsTeam Oriented- Collaborate with team members to create the highest level of performanceGreat at multi-tasking- Strive in a fast paced production driven environmentOpen to feedback- Motivated to develop your strengths and improve areas of opportunitySeeking professional growth- Self-starter with a drive to advance If this describes you apply now- don’t wait! We’d like to speak with you and consider you for a position with our growing organization.Position: Call Center AgentPay: $10.50/hour (plus monthly incentives!)What is AllianceOne?AllianceOne is a leader in the Accounts Receivable industry. This industry was recently listed as one of the fastest growing industries in the United States. We have become a leader by helping people solve problems, working to provide a solution that will work for both the consumer and the organizations we serve. We offer advice, options and solutions to consumers to help get them back on track in repaying their financial obligationsAt AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve.We value our call center professionals by providing a competitive base hourly rate and commission structure along with excellent paid training provided to set you up for success!Hours of operation: Monday-Thursday 8AM-9PM, Friday either 8AM to Noon OR 2PM -6PM and Saturday 8AM to Noon. (Your schedule will fall somewhere between our hours of operation.)Location: 1684 Woodlands Drive, Suite 150 (2nd floor) Maumee, OH 43537In this role you are responsible for outbound and inbound calls with customers while ensuring a high level of customer service and maximizing productivity. Agents answer questions, assist with service matters, and manage, negotiate, and collect delinquent accounts in a fast-paced, call center environment.Requirements:Excellent verbal communication skillsMust be self-motivatedThe ability to problem solve creativelyMust be proficient in time managementNegotiation skillsStrong desire to achieve goalsBasic computer knowledge/skillsAbility and openness to work with a diverse customer baseWorks well in team settingsBenefitsMedical, Dental and Vision Benefits after 60 days of employment401(k) with company match after 90 days of employmentLife Insurance, Short Term Disability, and Flexible Spending AccountGenerous Paid Vacation Package: You can accrue up to 3 weeks per year. You start earning time as soon as you're hiredIf you are a good listener, enjoy solving problems, share a belief that consumers should be treated with respect and be accountable for repaying their financial obligations when possible then you should check out a career at AllianceOne. You will find friendly people, a great location and excellent growth opportunitiesWe are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.For additional information on AllianceOne visit our website at www.allianceoneinc.comCall our Job Hotline with questions 877-876-7886

Company info

AllianceOne Inc.
Website : http://www.allianceoneinc.com

Company Profile
As one of the leading accounts receivables providers today, AllianceOne offers a complete range of collection services and contact center solutions designed to meet our clients' diverse needs. The company has built an infrastructure of operational sites around centers of excellence specializing in specific market areas and/or portfolio segments. AllianceOne was formed in March of 1999 through the acquisition and merger of five well-established companies with impeccable reputations with national, regional and market-specific account receivables companies. In fact, our oldest legacy company has been in operations since 1912. AllianceOne has grown to be an industry leader with offices throughout the United States, Canada, South America, Latin America, India, Philippines, and the Caribbean. See Our Locations. Our ability to deliver cost-effective service offerings by leveraging a state-of-the-art infrastructure has helped us grow key client relationships and become a leading provider of full-cycle accounts receivables management services. We deliver comprehensive contact center solutions for leading companies in the financial services, government, education, healthcare, retail, telecommunications, utility, and related markets. AllianceOne complements its traditional offerings with a wide range of custom outsourcing and industry-specific contact center products. The comprehensive nature of our programs enables AllianceOne to enhance and expand our basic revenue recovery programs while adding value and forming primary business partnerships with our clients. AllianceOne seeks to differentiate itself from the competition by identifying and foraging integrated operational alliances with our business partners. These close relationships assure our growth and profitability as well as that of our clients. AllianceOne is committed to identifying and understanding your expectations. If this means that AllianceOne needs to challenge the boundaries of our industry, we will. We believe that by identifying new and innovative solutions, we empower our clients with enhanced services and close communications. AllianceOne offers the financial strength, imagination, technological sophistication and a work ethic that is the envy of our industry. We define our services in terms of your goals. Our success is measured by your satisfaction. Corporate Compliance At AllianceOne, we are committed to ensuring the every employee at AllianceOne is dedicated and responsible for meeting our compliance responsibilities in serving our clients and customers alike. We take our compliance responsibilities seriously. We must, at all times, comply with high ethical standards, treat customers fairly, and comply with both the 'letter' and 'spirit' of all applicable laws, codes, rules, regulations and standards of good market practice.

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