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Customer Service Representative: up to 50000

Location
Newport Beach, CA

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Customer Service Representative: up to $50,000
AppleOne

Newport Beach
CA
Job #684941512
Job Description: Are you looking to join an innovative company offering full benefits and overtime pay located in Beautiful Orange County California? Job Summary We are looking for an enthusiastic individual who can build positive rapport with customers by listening to and understanding their needs. You will serve customers by providing product and service information. A successful candidate will fit in to our fun and bubbly office environment. Our office staff is friendly and outgoing. You will recommend the best suited product and service for each individual customer. Our beautiful office is welcoming and clean so it is important to maintain a clean work space. You will listen to customer service issues and then offer a unique and innovative solution to each situation; including resolving product and service problems. The ideal candidate has a positive attitude and is a friendly team player. Responsibilities and Duties ?Communicate directly with customers either by phone, e-mail or in person. ?Answers incoming customer calls regarding billing, products, services and general client concerns ?Opens and maintains customer accounts by recording account information, status and activity. ?Process orders, forms, applications and requests ?Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Qualifications and Skills ?One year experience in a call center preferred ?Associate?s degree a plus ?Bilingual English/Spanish preferred ?Retail customer service a plus We are looking to hire staff as soon as possible. Our management team is currently conducting interviews for 3 openings. Start date is July 1st. Submit your application now. We are a local company in Orange County near the beach that values our staff and invests in their training and development. We invest in our staff and have extensive programs to train new employees. Our company will train the right person. Casual Friday is the last Friday of the month. We have a competitive salary and benefits package. The next step in your career is waiting. Apply now. We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. You can view all of our jobs online at ~~~ Job Experience: , , Customer Service Specialist, Customer Service Associate, Call Center Associate, Senior Customer Service Representative
Updated 06/13/2018

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