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Job Details

Contact Center Associate - Military veterans preferred

Company name
BMO Financial Group.

Location
Buffalo Grove, IL

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Profile

Buffalo Grove Contact Center770 E Lake Cook RoadBuffalo Grove, Il 60089Start Date - April 2, 2018Part-time, various shifts Do you have what it takes to exceed our customers\u2019 expectations? We\u2019re looking for dedicated and motivated individuals who can help us deliver a great customer experience with every interaction. At BMO Harris Bank, the customer is always front and center. That\u2019s why we\u2019re focused on providing them with sound financial advice through meaningful conversations. In this role, you\u2019ll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard and your potential will always be recognized. Join us, and you\u2019ll be part of a true team, collaborating with people who will help you build an exciting, solid career at BMO. As a Customer Contact Center Associate, you will: \u2022 Act as a first line of contact and trusted consultant to our customers\u2022 Understand our customers' needs and recommend the right products and services to meet them\u2022 Use critical thinking to remain solution-focused and recognize the big picture\u2022 Identify opportunities to help our customers and grow our business\u2022 Receive extensive coaching and training to prepare you to be successful in this role
Positive, enthusiastic attitude, with strong people skills
Experience in customer service roles
Flexibility - we are a 24/7 environment and offer a variety of shifts
The ability to multi-task, with above-average computer skills
We're here to help. At BMO Harris Bank we have a shared purpose; we put the customer at the center of everything we do \u2013 helping people is in our DNA. For 200 years we have thought about the future\u2014the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we\u2019re changing the way people think about a bank. As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one \u2013 for yourself and our customers. We\u2019ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we\u2019ll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://bmoharriscareers.com/. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other\u2019s differences, we gain strength through our people and our perspectives. BMO Harris Bank is an Equal Opportunity Employer for all, inclusive of Minorities, Women, Veterans, and Persons with Disabilities.

Company info

BMO Financial Group.
Website : http://www.bmo.com

Company Profile
Established in 1817, BMO Financial Group serves more than 12 million personal, commercial, corporate and institutional customers in North America and internationally.

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