Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Coppell, TX
View more jobs in Texas

Job Details

Help Desk Tech Support II

Company name
American Automobile Association (AAA)

Coppell, TX

Apply for this job

7 hit(s)  


The Road to Success Starts Here! The Automobile Club of Southern California is seeking career-minded individuals for our\u00a0 Help Desk Analyst II opportunity in Coppell, TX. Provide quality first-level technical support to enterprise staff, giving prompt, and professional resolution to questions or problems related to enterprise standard client software (off the shelf as well as internally developed), hardware, printers, voice systems, internet access, and network connectivity. Perform quality assurance reviews and assist management with vendor dispatch and outage notification processing. Act as mentor and technical resource to level one support personnel. Successful candidates have the following qualifications: 2 \u2013 3 years\u2019 experience in a high volume call center environment supporting desktops, Microsoft Office products, remote assistance and other infrastructure related hardware and software. Must have strong communication and customer service skills. Experience using BMC Remedy problem management tool preferred. High School Diploma, GED, or equivalent certification required. BS in information technology related field preferred. Course work in a recognized certification program (A , MCSE, MCP, etc.) desired Benefits: * Health Coverage for Medical, Dental, Vision * Paid time off including Vacation, Illness and Holidays * Life Insurance * Disability Coverage * Pension * 401k Savings Plan * Employee Discounts * Career opportunities across multiple business lines and states \u2018Creating members for life by exceeding our members\u2019 expectations through valuable products and legendary service.\u2019 AAA is an Equal Opportunity Employer.

Company info

American Automobile Association (AAA)
Website :

Company Profile
AAA (the American Automobile Association, Inc.) is a federation of affiliated automobile clubs. Each AAA club is an independent, not-for-profit organization, chartered and incorporated in its own state and controlled by its own Board of Directors. In order to be affiliated with AAA, each club agrees to provide certain standard services to its own members, as well as members of other AAA clubs. The individual club owns the territory in which it resides, and membership is based on residence. Exact dues and services will vary slightly between clubs.

Similar Jobs:
Help Desk Tech Support II
location Coppell, TX
Help Desk Tech Support II Coppell, Texas The Road to Success Starts Here! The Automobile Club of Southern California is seeking career-minded individuals for our  Help Desk Analyst II opportunity in Coppell, TX. Provide quality fi...
Technical Support Representative
location Frisco, TX
\n\nJob Description\nOur Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving u...
Humana Pharmacy Call Center Manager - Irving Site','189140','US-Texas-Irving','','Office, Service Center','Office, Service Center','Full-time','Yes, 10 % of the Time','!*!Role: Service Operations Manager Assignment:  Humana Pharma...
By using Employment Crossing, I was able to find a job that I was qualified for and a place that I wanted to work at.
Madison Currin - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 168