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Job Details

CSR

Salary
$13,000.00 - $16,000.00 /Year

Location
Carrollton, TX

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Job Duties:Assisting customer's Phone Calls (3-5 per hour)Providing technical support and directions Answering Technical Questions about the Installation process of a new home safety systemProviding High Levels of Customer ServicePreferred skillsEnglish spoken and writtenOutstanding Customer Service skillsTech Support Experience is a plusPrior use of CRM Ticket/Case Management Zendesk would be idealPrior use of VOIP /software **** or email **** for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.nn 

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