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Customer Service Representative - E Commerce

Company name
Parker Staffing Services, LLC


Issaquah, WA

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Customer Service Representative needed for E-Commerce Support at global leader in retail and merchandisingReference ID: 13709Pay: $13.50\/hourLocation: Northern IssaquahContract to HireIf you are an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, you have an opportunity to work with a truly fantastic group.Merchandising is the lifeblood of our client, and the business is centered on warehouse operations. Most employees begin their careers in the warehouse setting, becoming experts in merchandising and operations. The company also offers diverse career opportunities in many other areas, such as Accounting, Buying, Marketing, Journalism, Information Systems, and Human Resources, to name a few. To build these teams, our client needs support from very talented people. That’s where you come in as a Customer Service Representative.In this role, you would field telephone calls and member facing chats to provide information, research online issues, provide assistance with website navigation, problem-solve with each caller, and advocate for our client’s members in a friendly and efficient manner.Responsibilities:Answer a high volume of incoming phone calls and text-based, real-time chatsInvestigate customer issues and provide appropriate solutions, including answering general product or website navigation questionsResearch complex online order tracking and logistics surrounding deliveryTake initiative to provide compromises and out of the box solutions to resolve customer issuesOperate as the liaison between customers, vendors, buyers, and operations staffMultitask in computer programs simultaneously - using multiple screens - while on the phone or responding to chatsQualifications:High school diploma or equivalent requiredAbility and willingness to pass a drug testAbility and willingness to pass a criminal background checkPrevious customer services experience requiredPrevious call center experience preferredExcellent written and spoken communication skills, and experience with professional email correspondenceAdvanced and demonstrable data entry skillsParker Staffing Services offers administrative, customer service, call center, and executive assistant job opportunities in the Seattle and Bellevue metro area. Parker has served as the staffing agency of choice for thousands for over three decades. Visit our employment opportunities page at

Company info

Parker Staffing Services, LLC
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Company Profile
A leading, privately held staffing company based in Seattle, Parker Staffing Services helps highly qualified job seekers find temporary, contract, and full-time work at leading companies. Our staffing division focuses on the Puget Sound region, while our technical and healthcare IT divisions can place people anywhere in the United States.

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