Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Richmond, VA
View more jobs in Virginia
View Similar Jobs

Job Details

Customer Advisor

Richmond, VA

Apply for this job


Customer Advisor – Richmond Shared Services Center – Full Time
/ Parallon // is an affiliate of Hospital Corporation of America (**MEMBERS ONLY**SIGN UP NOW***..) and is a leading provider of healthcare business and operational services. Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, and denial management), technology, patient registration, insurance verification, and health information management. /
/ / The Support Services Department is seeking/Spanish and English/speaking Call Center Agents to
join their team to provide an excellent customer service experience in the inbound call center. Summary of duties, Customer Advisor t alks with guarantors/patients, both in person and by phone to resolve concerns, answer questions promptly and courteously. Will also r esearch and obtain additional information to resolve account.
Duties include (but are not limited to) : * Solid, comprehensive work experience in a fast paced call center environment
Excellent analytical and reasoning skills
Excellent trouble shooting, problem resolution skills
Experience accessing multiple systems applications with proficiency
Fantastic interpersonal and communication skills (writing/verbal)
Exceptional patient and customer service skills
Inbound call center experience
The ideal candidatemustbe able to work Monday to Friday, 10:30AM to 7:00PM
High school diploma or GED required
Minimum 1 year Customer Service experience
Call center experience preferred
Bilingual (English/Spanish) preferred
/ We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K. /
Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.
*Admitting Registration Clerical & Scheduling
Customer Advisor
Virginia-Richmond-Shared Services - Richmond
Requisition ID:

Company info

Sign Up Now -

Similar Jobs:
LICENSED Agents will take inbound calls from prospective customers and explain features and advantages of insurance plans to determine best option and enroll them in the plan of their choice.   Requirements: Current Acci...
Home Mortgage Call Center Response Manager
Location : Glen Allen, VA
DescriptionResolves complex situations and customer inquiries to include high profile customers that cannot be handled by general customer service employees. This area is responsible for managing and executing the organization's c...
Customer Care Associate I (650836)
Location : Glen Allen, VA
Job Title: Customer Care Associate I (650836) Location: Glen Allen VA 23060 Duration: 4 Months Description: This position is a frontline service position providing assistance to Client's members and providers regarding...
The number of jobs listed on EmploymentCrossing is great. I appreciate the efforts that are taken to ensure the accuracy and validity of all jobs.
Richard S - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CallCenterCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 CallCenterCrossing - All rights reserved. 168