Apex Systems LLC
Job Description Job #: 808523 \u00a0 If interested, please submit an updated resume to firstname.lastname@example.org\u00a0 Description: Doctor Calls\/Pharmacy Technician (or Tech in Training) **Licensed and certified technician OR tech in training license required** Will be chosen from interviews by hiring leader. Position Summary: This is an exciting opportunity for Pharmacy Technicians to excel in a fast paced, customer service driven environment while having the opportunity to develop and strengthen technical skills and pharmacology knowledge. Our Contact Strategy technicians are responsible for making outbound calls, taking inbound calls, entering patient and prescription information into our system, and faxing the physicians for prescription clarification, substitutions, and formulary changes. Our technicians must be able to resolve and enter incomplete prescriptions after clarification is obtained, and complete appropriate described patient letter. To help support development and maximize workflow, technicians may be asked to perform other pharmacy functions as required. Duties: * Calling doctor's offices for renewals and clarifications * Advanced computer skills including word processing and spreadsheet utilization. * Excellent customer service skills (written and verbal) a must. Experience: *At least 6 months pharmacy experience \/ retail Rx is preferred *At least 6 months of customer service or call center experience required *Excellent customer service skills *General knowledge of commonly used generic drugs would be preferred *Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals (including the ability to calculate dosages and days supply prescriptions) *Must be flexible and enjoy working in a fast pace, team oriented environment EEO Employer Apex is an Equal Employment Opportunity\/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.
Apex Systems LLC